sale in case studies
Retailer takes stock with business intelligence
Case Study Moseley said: "We know the stock instantly at the touch of a button because all the sales come back from the tills to the head office within minutes of a sale going through. Regional department store chain Pearsons is... [10 Sep 2007]
Mothercare tears up paper-based store comms
Case Study Kerr knew he needed a more integrated system but waited until the retailer updated its electronic point of sale (Epos) system in February 2006, so he had a more advanced platform at store level on which he could build one. [03 Jul 2007]
Carpetright rips and replaces to keep up with growth
Case Study All of this needs to be recorded at the point of sale but most EPOS [electronic point of sale] systems can't cope with this level of complexity. Carpetright is rolling out a rip-and-replace solution to... [25 Jun 2007]
Concert hall makes sure callers don't sing the blues
Case Study When we had peaks in call traffic, for instance when tickets for an Eric Clapton concert went on sale, we didn't have any interactive voice response (IVR) or call messaging to help us. Home of the Proms the Royal Albert... [30 May 2007]
St Paul's Cathedral upgrades shopping tech
Case Study St Paul's Cathedral Enterprises MD, Mark McVay, explained the cathedral's retail arm has used electronic point of sale (Epos) for 12 years, based on a DOS system which became too difficult to maintain. [09 May 2007]
L'Oréal gets business planning makeover
Case Study For instance, with the Cognos software, the national accounts team can develop sales and profit margin projections that are tailored to each customer's individual requirements, from their electronic point of sale (Epos)... [19 Feb 2007]
Holiday resort slashes time for data queries
Case Study For instance, the system could measure when a customer walks into a store and then track how quickly they were served and whether a sale was made. Holiday resort chain Center Parcs is using business intelligence tools to... [26 Oct 2006]
Castle goes high-tech with IP
Case Study Convergence has also seen the addition of a new electronic-point-of-sale system, which cuts out the need for staff to rekey data from the system into the company's accountancy package. Hever Castle was once home to Henry... [21 Jun 2006]
Jewellery database helps to slash fraud
Case Study Point of sale (PoS) software would be linked to a national database "e-register". When jeweller Chris Stevens came up with an idea for cutting down on fraud he eventually found himself with that rare but very desirable... [28 Jun 2005]
Retailer cuts checkout fraud with alert software
Case Study High-street fashion chain River Island is cracking down on internal fraud in its 200 UK and Ireland stores with software that analyses all point-of-sale data and flags up any unusual transactions. The Fraud Alerter... [24 Jun 2005]
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