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Pitney Bowes boosts efficiency with mobile worker app
Case Study Dave Strain, IT business solutions director for Pitney Bowes Europe, explained: "[It] puts a screen on a PDA - a Windows Mobile device - and allows them [engineers] to receive information and record information and send it back into the centre. [08 Apr 2008]
SMS reminders help NHS tackle forgetful patients
Case Study The Patient Care Messaging (PCM) software, which is made by healthcare application developer iPLATO, is being used by 24 NHS Primary Care Trusts to enable GP surgeries to send automatic and targeted appointment and health reminders to patients by... [07 Jan 2008]
Monarch soars with Google search tech
Case Study As well as improving the site's search engine, the system also cuts in when people are about to send a query email with suggestions of where they might be able to find the information they're after. Monarch Airlines has recently started to use... [03 Dec 2007]
Tate makes e-bulletins an artform
Case Study Tate Online uses the Lyris ListManager system to send out the e-bulletins, which cost up to £20,000 to deploy and have increased traffic and sales across the site. Arts website Tate Online has tailored its email bulletins system to pull in more... [06 Jul 2007]
AXA cuts out the paper chase
Case Study Often there are physical documents that have to be sent across such as medical notes, and not all hospitals are able to send these electronically so fax is still an important tool. AXA Assistance is using a fax-to-email service to process the... [18 Oct 2006]
Cornish brewery drinks to mobile working
Case Study David Saunders of the brewery's IT project team explained: "Our goal is to improve communications and be able to send the right documents to the right people and give them information when they want it. [06 Sep 2006]
What's the deal with BlackBerry-flavoured Coke?
Case Study Coca-Cola is now working on tools to send problem reports back to the carrier. With nearly 4,000 BlackBerrys across 75 countries and numerous carriers, Coca-Cola boasts one of the largest deployments of RIM's signature handhelds. [17 May 2006]
RFID revs up parts delivery for Ford production line
Case Study Workers at the MCS have an hour to send the correct parts to the plant once an order comes in. TNT Logistics is hoping RFID technologies will slash costs by preventing delays and reducing inventory for Ford's newest truck plant. [13 Mar 2006]
Bank builds grid out of idle PCs
Case Study Using the PCs in a grid at night doesn't have an impact on them in the day, he said: "We don't send calculations in the day. French bank BNP Paribas is saving money by connecting idle desktop PCs into a giant grid to boost its computing capability. [31 Jan 2006]
Wireless prescription helps doctors speed up treatment
Case Study Staff now use wireless scanning devices to send information on stock levels directly into the hospital's systems so more supplies can be ordered when necessary. It is also piloting a 'bedhead' prescription service where doctors can send... [06 Oct 2005]
Nazi gold to UFOs - National Archives frees information
Case Study When a request comes in, it is allocated to someone who can attach electronic documents, make notes and choose to send the information back digitally or on paper. The first version of William the Conqueror's Doomsday Book was completed in 1086... [14 Sep 2005]
Policy 'safe' keeps staff compliant
Case Study The system also makes it easier to keep staff updated on changes to policies: "You can send out a message saying you should read this and tick the box. Insurance-to-health services company FirstAssist is making sure its staff are compliant with all... [09 Aug 2005]
Document project pays dividends for stockbroker
Case Study Last year the company, the largest independent private client portfolio manager and stockbroker in the UK, decided to send out new terms and conditions to its entire customer base, a process known as repapering. [12 Jul 2005]
University network underpins huge VoIP deployment
Case Study As he points out, having a reliable data network is almost as important as the phone system: "Email is as important as the telephone these days - if you send me an email I want to read it [now] and it doesn't matter that it's sitting safe... [15 Jun 2005]
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