software in case studies
Sony Pictures sets sights on best IT Oscar
Case Study Sony Pictures Entertainment has been getting its global IT house in order using Itil and technology from BMC Software. In order to do this, the organisation used BMC's Remedy IT service management... [17 Apr 2009]
Arts Council gets tech troubleshooting boost
Case Study The Arts Council England has enlisted an IT service management system from Sunrise Software to help keep its tech troubleshooting running smoothly. The team are more knowledgeable but it's good they're not having to... [09 Apr 2009]
Kiddicare doubles sales with reviews software
Case Study The system uses reviews tools from Power Reviews, which are integrated with the retailer's Endeca software, giving users the ability to search for an item based on 'hard' characteristics - prices, brand name - as well as... [01 Apr 2009]
Standard Life's virtual presentations mean real sales
Case Study Asset management group Standard Life has boosted its sales capacity by deploying webconferencing software to its telephone sales team. The sales team deployed Cisco's WebEx online meetings software in... [17 Mar 2009]
The Guardian goes Google Apps
Case Study The organisation moved all of its users onto the internet-hosted software suite, Google Apps Premium Edition, towards the end of last year and is currently working on a Google Mail rollout. The organisation is also using... [12 Feb 2009]
figleaves.com tries Red Hat for size
Case Study Online lingerie and nightwear retailer figleaves.com has turned to virtualisation and open source software to revamp the technology platform that will support its upcoming ecommerce site. On that new hardware, we've... [02 Feb 2009]
Tewkesbury cleaning up waste with SOA
Case Study The council has been working with middleware company Software AG to integrate its bulky waste collection database with its customer relationship management (CRM) system and Government Gateway e-payment system. [16 Jan 2009]
Nottingham Building Society revamps mortgage applications
Case Study Nottingham Building Society has replaced legacy systems with a new mortgage application supplied by Finnish software specialist Tieto. The new system, which went live in September, will automate much of the mortgage... [17 Dec 2008]
Nottingham Trent swaps spreadsheets for Cognos
Case Study With Nottingham Trent already using Cognos financial reporting software, adding the company's planning tech made sense to the uni. Nottingham Trent University is using technology from IBM Cognos to improve the way it... [12 Dec 2008]
ITV F1 website gets in the fast lane
Case Study ITV's F1 web team has been using load balancing software from Zeus Technology during the 2008 Formula One Season to cope with user demand. At the start of the season in March, ITV's F1 website had to cope with a huge... [05 Dec 2008]
RSA rings the changes with Salesforce.com
Case Study The application was originally by software company InStranet, which was bought by Salesforce.com in August this year. Since the product was acquired by Salesforce.com, Hobbs said RSA is now looking at what other CRM... [06 Nov 2008]
Cern keeps an eye on its assets
Case Study The engineering support team is using Infor's enterprise asset management (EAM) software to keep track of items ranging from those used in the particle accelerator - such as huge magnets and cryogenic equipment - to... [20 Oct 2008]
Yo!Sushi going all IP
Case Study The company looked at two IP telephony offerings - one from Avaya and one from Swyx - and settled on Swyx's system which is based on software licences, rather than hardware, and which offered the company a cheaper way to... [15 Sep 2008]
Danone on health kick with Itil
Case Study The company worked with software company BMC and used its IT Service Management application to make the implementation as smooth as possible. Danone has improved the management and development of its IT infrastructure... [30 Jul 2008]
Law firm gets SaaSy with email security
Case Study Ashurst previously used an in-house system but the decision was taken to move to the software as a service approach to reduce the burden on the IT department. Ashurst has been using technology from email management... [15 Jul 2008]
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