user design in case studies
Kiddicare doubles sales with reviews software
Case Study Since January last year, the site has featured tag cloud-based product reviews - allowing shoppers to browse and select products based on a number of criteria including the item's best uses - and user profiles. [01 Apr 2009]
Cern keeps an eye on its assets
Case Study Speaking at Infor's user conference in Las Vegas, engineering process support manager at Cern, David Widegren, said: "It's very important we have a single place to store everything. Widegren added the EAM system... [20 Oct 2008]
Travel site bookings fly when glitch fixed
Case Study Unlike conventional user acceptance testing tools, which report an aggregate of user behaviours, the Tealeaf software captures every movement the customer makes on the site, giving a much richer... [09 May 2008]
Visit London gets 'WebTrendy'
Case Study Speaking to silicon.com, Jeremy Willmott, user experience and design manager at Visit London, said: "What we saw was we could do a lot more [with the site].silicon.com Retail & Leisure Tourism group... [21 Jun 2007]
University liberates users with business intelligence
Case Study Being able to run their own reports gives users more flexibility and the reports are more user-friendly. Using the Information Objects feature of e.Report, which collects data from back-end sources and transforms them... [13 Nov 2006]
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