web 2.0 in case studies
Online retailer tackles Gok Wan's fashion army
Case Study Clothing and household goods giant JD Williams has revealed how it weathered the crowds logging on after its products featured on Gok Wan's Channel 4 show How to Look Good Naked. The army of fans were bested thanks to CA's Wily... [11 Nov 2008]
E4 embraces web 2.0 audience
Case Study Channel 4's entertainment channel, E4, has overhauled its website to make it more web 2.0 friendly. E4 decided to upgrade its website at the beginning of 2007 and, once web developer... [31 Jul 2008]
Travel site bookings fly when glitch fixed
Case Study Customers have increasingly embraced the internet as a way of buying holidays and Thomson's web offering is a key part of its showcase. Usability testing software has helped a holiday company boost its sales by spotting... [09 May 2008]
Comparison site gets smart to beat that competition
Case Study As a relatively new entrant, it has had to adopt a smarter business model to differentiate it from the competition - and has in the process developed smart web marketing tools. The company's founder and managing director... [29 Jan 2008]
Law firm beefs up search power
Case Study European law firm Field Fisher Waterhouse (FFW) has improved access to its vast wealth of legal knowledge with an upgraded web-based search system. Cheat Sheets ¦ Web 2.0 ¦ Mash-ups... [18 Jan 2008]
Cambridge Uni keeps tabs on web traffic
Case Study The University of Cambridge is using network management software to help monitor and load-balance a massive increase in web traffic across its campus-wide admin network. The university's management information service... [05 Oct 2007]
Comic Relief gets IT ready for donation deluge
Case Study Supporters are using the charity's website more often to donate and fundraisers are getting web 2.0 friendly - downloading photos and videos of their efforts - putting more pressure on its infrastructure. [15 Mar 2007]
Left-handed stormtroopers fight for ecommerce site
Case Study An ecommerce website specialising in products for the left-handed has enlisted Star Wars stormtroopers as part of its sales arsenal. The business was first established in 1968 as a shop in Soho and set up an ecommerce site in 2000. [21 Nov 2006]
Digital archive replaces paperwork at Lloyd's Register
Case Study This task was completed last year and now documents - including giant ship plans - are made available to surveyors, ship owners or other groups that need access to the data via a web portal. Lloyd's Register has... [02 Nov 2006]
Alliance & Leicester brings intranet closer to staff
Case Study On the operational side, she said the upgrade has "taken away a layer of web publishers across the business". Alliance & Leicester has had a wide-ranging intranet for more than five years but recently decided it was time... [11 Nov 2005]
Health insurance giant opts for IT "heart transplant"
Case Study Health insurance provider HSA is working on a £10m IT "heart transplant" which will replace the core administration systems with a new web-based system. The company was reluctant to build the new system from scratch - as... [23 Jun 2005]
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