work force in case studies
Pitney Bowes boosts efficiency with mobile worker app
Case Study Pitney Bowes has boosted the productivity of its field force engineers with a mobility app to enable on-the-fly access to core Siebel and SAP systems. Achieving mobile field force bliss was not all plain sailing, however. [08 Apr 2008]
Police get extra back-up by linking systems
Case Study Downard said the next step is to start looking at what the Impact project will mean for the force and data sharing: "We're now looking at the implications of Impact and working with colleagues in Hampshire and Kent to see how we will share... [23 Aug 2005]
Health insurance giant opts for IT "heart transplant"
Case Study The new system - dubbed Pulse - will process new business, pay claims and manage customer and corporate accounts and is integrated with the call centre, HSA's imaging and workflow system and a sales force automation application. [23 Jun 2005]
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