workforce in case studies
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Travis Perkins builds its tech future
Case Study Carter said the 14,000-strong workforce experienced no impact on their service during this time. Travis Perkins has carried out a complete overhaul of its IT over the past year and as a result has a much more robust infrastructure with capacity to... [20 Jun 2008]
How outsourcing saved Zurich's IT
Case Study Zurich, one of the world's largest insurers, has revealed how outsourcing helped turn around its IT department and a $3.4bn loss. In 2003 Zurich Financial Service's sprawling IT department consisted of more than 7,500 employees and 30 CIOs... [10 Jun 2008]
Somerfield gets serious about wireless security
Case Study Wireless communications is pervasive within the retail sector and a key part of sales-floor infrastructure in many stores as much of the workforce is mobile - stacking shelves and taking inventory, for example. [05 Nov 2007]
BlackBerrys set legal beagles free
Case Study The mobile initiative ramped up quickly with 60 BlackBerrys currently used by MacRoberts' 260-strong workforce. Law firm MacRoberts has never looked back after dishing out BlackBerrys to its staff - because of the improved productivity and client... [15 Feb 2007]
Testing boosts Friends Provident's ecommerce apps
Case Study The company has about 1,000 staff registered to use the tools - about 20 per cent of the workforce. Financial service company Friends Provident is using software testing tools to improve the quality of its ecommerce applications. [08 Nov 2006]
Holiday resort slashes time for data queries
Case Study The project, linked to a customer's visitor card, could be used for workforce management. Holiday resort chain Center Parcs is using business intelligence tools to better understand its customers' behaviour. [26 Oct 2006]
How Aviva bet big on India
Case Study So where does this leave the UK workforce? When Norwich Union announced its offshoring plans at the end of 2003 there was an outcry. The mainstream media notched it up as another sell out by a historic British brand and there were fears customer... [18 Oct 2005]
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