centre solution
Expanding UK Service Company Deploys Blade Servers and Ensures a Scalable, Cost-Effective Solution for Its Datacentre
White Paper They needed a solution that offered a lot of disk space - 2.5 Terabytes and above - and delivered cost-effective scalability. The solution comprised Microsoft Windows Server 2003 supporting servers running an Oracle 10g Real Application Clusters... [04 Aug 2008]
Swinburne Centre for Astrophysics Boosts Supercomputing Power With Dell High-Performance Computing Cluster Based on PowerEdge Servers, Dell Precision Workstations and Linux SuSe
White Paper Swinburne implemented a high performance computing cluster technology solution with 90 rack-mounted Dell PowerEdge 2650 Dual Xeon servers, 30 Dell Dual Xeon Precision 530s. The Swinburne Centre for Astrophysics and Supercomputing (SCAS), is host to... [04 Aug 2008]
Fast, Flexible Connections Cut Repsol YPF's Networking Costs
White Paper BT was chosen to implement a managed VPN solution consisting of a mix of ADSL and ISDN connectivity. Network management is handled from BT's local centre in Madrid. Repsol YPF is an international oil company and Spain's leading petrol retailer. [04 Aug 2008]
ScanSoft's Document Management Solution Gives Company Competitive Edge
White Paper LandAmerica deployed Xerox Document Centre and ScanSoft's Scan to PC Desktop Deluxe solution to maintain their competitive edge. With over 125 years of experience in the title insurance industry, LandAmerica clearly understands the complexities of... [18 Jul 2008]
Bandwidth Allocation for IP Traffic Over Satellite Links
White Paper Static apportionment is not cost effective and explicit resource reservation techniques, as in ATM and RSVP protocols, are not exploited widely enough by end user applications to provide solution for efficient satellite bandwidth allocation. [09 Jul 2008]
German Red Cross Banks on IBM eServer pSeries as Its Life-Saver
White Paper Working with IBM Life Sciences, they selected Inlog EDGE-BLOOD and EDGE-LAB software and determined that the best architecture would be a single clustered solution with a secondary data centre for backup. [03 Jul 2008]
Game, Set and Match to IBM at Wimbledon
White Paper A solution was needed to replace the haphazard and lengthy system for photographers, which used a human messenger to run back and forth to Centre Court collecting and delivering films for the cameras. [03 Jul 2008]
Transfield: Services Builds Solid IT Management Solution With HP OpenView
White Paper Transfield Services deployed HP OpenView Service Desk, enabling it to consolidate its IT support function into one National Support Centre based in Sydney. Transfield Services is a leading provider of operations and maintenance services and prides... [03 Jul 2008]
Credit Union Australia Improves Customer Service Using IBM Solutions
White Paper The IBM solution implemented at Credit Union Australia included both Cisco hardware and PSL call centre software. CUA was planning a new LAN infrastructure with the move to the new head office; Cisco's IP telephony provided an integrated solution. [03 Jul 2008]
Opalsoft Uses Lotus Domino to Connect AEL with Customers in Real Time
White Paper Opalsoft implemented a complete Lotus e-business collaboration solution for AEL. The Quality Controller solution includes IBM Lotus Domino, Lotus Domino Web Access (iNotes), QuickPlace, Lotus Instant Messaging and Conferencing (Sametime), and Lotus... [03 Jul 2008]
End-to-End Support Paves the Way to Better Customer Service
White Paper When it came to equipping the new call centre site at Chalon-sur-Saone, they wanted a solution that would reduce overhead costs, while at the same time allowing them to improve the level of service Ceritex offer to our customers. [03 Jul 2008]
AutoTrader Shifts to Network Appliance Unified Storage to Speed Buyers to the Perfect Car
White Paper As part of this solution, the company deployed NetApp storage systems at its main data centre. Trader Media invested in a NetApp unified storage solution that simplifies its storage infrastructure by simultaneously supporting both network-attached... [03 Jul 2008]
New Zealand First: LINZ Creates Virtual Call Centre Using Nortel Networks IP Technology
White Paper In a strategic move to enhance head office call centre functionality and provide seamless and cost-effective phone support to land professionals nationwide, LINZ has deployed a "virtual" contact centre based on an advanced voice over Internet... [03 Jul 2008]
Infront Systems and EMC Corporation Take a 'Blue Sky' Approach With IT for Queanbeyan Council
White Paper The EMC CLARiiON FC4700 chosen is a full fibre channel array that delivers the highest availability networked storage solution in its class. Queanbeyan is now a commercial centre for high-tech local companies producing laser optics, printed circuit... [03 Jul 2008]
Korea Telecom Freetel Deploys Optically-Enabled, Future-Proof Storage Network Solution From Nortel Networks and EMC
White Paper To cost-effectively protect its data goldmine and enhance competitive advantage through the continuing delivery of reliable and stable subscriber services, Korea Telecom Freetel (KTF) has become the first wireless operator in Korea to build a... [03 Jul 2008]
