centric
Driving IT Help Desk Efficiency with Customer-Centric Remote Support
White Paper That's why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce. The IT help desk is a high-stress environment - and sometimes it can feel downright chaotic. [22 Oct 2009]
Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry
White Paper Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, and efficient, customer-centric operations, all of which require integrated enterprise... [15 Oct 2009]
State of the Data Integration Market
White Paper Data integration is a critical and fundamental element in a variety of technologies, including data warehouses, business intelligence (BI) applications, service-oriented architectures (SOA), master data management (MDM) applications, and... [15 Oct 2009]
How a tech 'watch list' can save CIOs from being caught out
News Another big impact technology according to Forrester will be increasingly people-centric collaboration technologies where profiling, tagging and communities are used to improve the way people in the business interact... [12 Oct 2009]
Windows 8: The 'dying gasps' of the desktop OS or the next big thing?
News He said: "If you were designing a new modern operating system from the ground up it probably wouldn't look architecturally at all anything like Windows - you'd want to support lots of different device form factors, you'd want it to be... [08 Oct 2009]
Windows Phone is here: Microsoft gunning for smartphone rebirth
News See Touch-centric Windows phones go on sale on ZDNet UK for more on the Windows Phone launch. Microsoft has announced the first devices to bear the Windows Phone brand are ready to hit the market. The Windows Phone brand... [07 Oct 2009]
Information-Centric Security for the Virtual Data Center
White Paper With this information-centric, risk-based approach, RSA helps customers apply security best practices to make virtualization safer in the short term, and apply virtualization best practices to improve their security... [05 Oct 2009]
The Confessions Survey: Office Workers Reveal Everyday Behavior That Places Sensitive Information at Risk
White Paper A holistic, information-centric security strategy takes people, process and technology into account and has a feedback mechanism. It is not enough to establish policy; actual insider behavior must be measured and tracked... [05 Oct 2009]
6 Best Practices for Preventing Enterprise Data Loss
White Paper RSA, the leader in information-centric security solutions, has developed this set of six (6) best practices based on significant, long-term experience protecting sensitive data for thousands of companies across the globe. [05 Oct 2009]
User Centric Identity Management
White Paper Identity management is traditionally seen from the service providers' point of view, meaning that it is an activity undertaken by the service provider to manage service user identities. Traditional identity management systems are... [04 Oct 2009]
Making Data-Centric Security Real
White Paper The presenter of this webcast explains the principles of a data - centric approach to security to achieve effective enterprise data protection. He also presents the findings of a recently commissioned Total Economic... [02 Oct 2009]
Fueling Customer Interactivity to Drive Loyalty and Business Optimization: Exploring the Values of Leveraging Customer-Centric Technology and Business Principals
White Paper Companies that have a customer centric view vertically and horizontally across the organization seek ways to capture that customer "Voice". Business in a Web 2.0 world puts the customer at the center of communications. [02 Oct 2009]
Targeted Interactive Advertising: A Killer Revenue App
White Paper As the communications industry evolves from a network-centric view of the world to a user-oriented perspective, service providers are transforming their business models to create new revenue opportunities associated with... [02 Oct 2009]
Making a Difference: Achieving Competitive Distinction Through the Rich Communication Suite
White Paper Much attention has come to focus on the delivery of converged, user-centric services (fixed and mobile, to challenge web-based providers) across a wide range of devices - with that range importantly distinguishing... [02 Oct 2009]
National City Re-Architects Information Infrastructure to Support Evolution to a Customer-Centric Enterprise
White Paper It needed to align information management with customer centric corporate strategy. National City Corporation is one of the largest financial holding companies in the United States, with core businesses that include... [01 Oct 2009]