change management customer relationship
How tech is helping gamblers get that casino feeling
News The customer churn is very important - anything around customer relationship management, customer intelligence, usability studies. It's really the... [23 Oct 2009]
Business School Enhances Internal and External Communications With CRM Portal
White Paper It introduced a Customer Relationship Management (CRM) system based on Microsoft Dynamics CRM 4.0 and Microsoft Office SharePoint Server 2007. In 2007 MBS began a comprehensive process... [27 Jul 2009]
Next stop HMRC: How TfL CIO will shake up the taxman
Comment Now the two business relationship managers are jointly purchasing SAP systems together. Pavitt's challenge will be to realise vision of the Poynter Review and implement a single customer record across... [26 Jun 2009]
CETIM Embodies Its Development Strategy With Enterprise Resource Planning
White Paper CETIM wanted to support the board's strategy of developing unified professional and commercial initiatives for all members and enhance customer services for all members through a fully integrated... [29 Apr 2009]
The Future of IT in a Flat World: CMDBs, Automation, and the IT Value Chain
White Paper Its information model must be easily changeable to adapt to new security requirements, regulatory changes, asset reconfiguration, capacity adjustments, CI relationship modifications, and process alterations. [18 Mar 2009]
Deloitte Improves Operational Efficiency, Flexibility With Integrated Enterprise IT Infrastructure
White Paper Deloitte implemented Oracle's JD Edwards EnterpriseOne applications to create an integrated enterprise infrastructure for financial, human resources, and customer relationship management... [06 Nov 2008]
EDS customers advised to look for price cuts
News A spokesman for Compass said: "If you are an HP or EDS client and there are aspects of the relationship that need to be improved, this could be a good time to voice your concerns. But she added: "The combined strengths,... [21 May 2008]
SThree Achieves 33% Revenue Growth as Sales Consultants Get a Clearer View of Customers
White Paper SThree implemented Oracle's Siebel Customer Relationship Management (CRM) system with Siebel Analytics on Oracle 10g database and provided a common method of accessing... [30 Apr 2008]
Cheat Sheet: CRM
Cheat Sheet You could say that but CRM - despite being a tech industry buzzword bandied about over the past few years - actually stands for something close to the heart of most businesses: customer relationship... [08 Jan 2008]
The CIO revolution in public sector IT: The next phase
Comment Recent conversations with a number of CIOs and IT managers, however, suggest that we are at a critical point in the relationship between IT and the business leadership in the public sector. The fact that it lays out... [31 Aug 2007]
Momentum Webcast: Breakthrough Business Productivity Designed Specifically for Your People (Level 100)
White Paper Since the mid-1990s, businesses, governments, and other large organizations have poured billions of dollars into implementing Enterprise Resource Planning (ERP), supply chain, and Customer Relationship... [28 Aug 2007]
Is outsourcing too risky?
Comment It is also essential to build flexibility into the contract because it's inevitable that your requirements will change over the lifetime of the relationship. While this approach cuts the risk of being... [23 Jul 2007]
How to do an SAP rollout - top CIO tips
News The challenge was to drive through the standardisation which took a lot of communication and relationship management with the users," he said. Electricity supplier to Irish businesses ESBIE installed... [25 Jun 2007]
The Varney Report: An ideal or a blueprint?
Comment Canny customer relationship management, targeted marketing and successful customer profiling has ensured that the retailer has become one of the most trusted brands in... [29 May 2007]
Why don't we talk anymore?
Comment The CRM revolution made it clear that companies must continually strive to improve their communication and relationship with their customers. Our research shows that you get problems with inaccurate... [06 Mar 2007]
Keep updated for stories matching change management customer relationship via RSS
