channels
RSS channelsPeter Cochrane's Blog: Uneconomics
Comment Linear channels - Nothing to do with markets is wholly linear. Compiled at the IoD, Pall Mall, London, and dispatched to silicon.com via a free wi-fi connection. For more than a year now I have been in a state of mild... [29 Oct 2009]
Enhance Customer Loyalty through Higher Responsiveness
White Paper The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Internet as a business channel, and sometimes even the only channel, is becoming more prevalent. [15 Oct 2009]
Unified Communications
White Paper Today's communication channels must deliver immediate presence and interaction. Waiting for information via email is no longer acceptable. Successful companies know this and are responding by turning to UC. [13 Oct 2009]
BBC iPlayer gets ready to go Worldwide
News Like BBC's iPlayer in the UK, the service would provide material from BBC's international channels including BBC America and BBC Entertainment, as well as a catalogue of archived content. International audiences already... [12 Oct 2009]
Cross-Layer Interaction Between TCP and UMTS RRM Scheduling Strategies
White Paper In particular, scheduling mechanisms play a key role in resource allocation for UMTS shared channels. These shared channels are mostly used in UMTS to support services such as web browsing and e-mail... [09 Oct 2009]
Deploying Knowledge-Based Authentication to Increase Revenue and Bolster Security
White Paper Many companies are driving sales and service to lower-cost channels, such as the Internet and the call center, to reduce operational costs, increase productivity and enhance customer satisfaction. Businesses must provide... [05 Oct 2009]
An Information Risk Management Approach to Fighting Fraud
White Paper The growth across many industries in opening up business processes to access by third parties, whether they be customers, suppliers or other third parties, inevitably expands the opportunity for fraudsters to exploit these... [05 Oct 2009]
The Weekly Round-Up: 02.10.09
Round-Up The internet has led to a massive drain in revenues in traditional advertising channels! Over the years, the internet has been blamed for many of the world's ills. Sometimes fairly, though often not. The internet is... [02 Oct 2009]
NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution
White Paper NEC Unified Solutions wanted to unify sales, forecast, and pipeline data to gain a single view across various sales channels, including direct sales and resellers across North America and standardize sales processes and... [02 Oct 2009]
Hyro Asia Improves Its Profile, Gets Closer to Top Accounts With Integrated CRM System
White Paper A wholly-owned subsidiary of Australian Securities Exchange-listed Hyro Limited, Hyro Asia develops and implements digital services for use across multiple channels including online, mobile, and interactive television. [02 Oct 2009]
Cryptanalysis on Improved Remote User Authentication Scheme Preserving User Anonymity
White Paper Remote user authentication using smartcards is the most widely used scheme for a valid user to login to a remote server and to access the services provided by the server over insecure channels. Due to the convenience,... [02 Oct 2009]
Bank Teams With Application Platform Experts to Redesign Web-Banking Infrastructure
White Paper The database and application platform that supported the alternative banking channels of Alpha Bank grew obsolete, making it difficult for IT staff to bring new services and products to market. Alpha Bank is one of the... [02 Oct 2009]
Bharti Airtel Grows at a Stunning Pace by Keeping Its Focus on the Customer
White Paper Its new platform provides a standardized framework for Bharti Airtel to integrate its channels and customer-facing processes - enabling a more seamless customer experience, higher customer satisfaction and more... [01 Oct 2009]
Rupert Murdoch
AS Profile As head of News Corp he has been vocal about the need for the industry to start making money from its online channels, rather than just giving content away which has been the norm for a number of years, and earlier this... [30 Sep 2009]
Beyond CRM: How to improve customer interactions
Comment Yet the reality that businesses face is a customer communications environment that is costly, disparate and fragmented across multiple channels. Customers, faced with a dizzying array of products and services, expect... [25 Sep 2009]
