data quality in cheat sheets
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Cheat Sheet: CRM
Cheat Sheet Using CRM, call centre staff can quickly access contact history to deal with queries as efficiently as possible and provide a better quality of service. Customer data - such as frequency of contact, kinds of products bought and so on - is used to... [08 Jan 2008]
Cheat Sheet: Mobile TV
Cheat Sheet Moreover, if there's a large number of people in the same mobile cell attempting to watch the same thing - say a World Cup football final - the signal quality can degrade. The key point is broadcasting is a process that sends data from one to many... [22 Nov 2007]
Cheat Sheet: Net neutrality
Cheat Sheet The big telcos want to offer triple-play services (voice, data, video) over broadband with the service quality of cable but with a much richer content mix. What's this net neutrality fuss all about? An aggressive catfight about who should control... [16 Jun 2006]
Cheat Sheet: Contactless payments
Cheat Sheet In theory, as with all these things, it should speed up the process of buying stuff giving you more time, thus improving your quality of life - ahem. Quite what people's data will be used for is still unclear. [11 Oct 2005]
Cheat Sheet: VoIP
Cheat Sheet You give up voice quality, for one. VoIP technology has gotten better over the years, and the services offered today generally provide an acceptable level of quality - just don't expect it to be exactly the same as your standard phone. [15 Jun 2004]
Cheat Sheet: Offshoring
Cheat Sheet When it comes to voice-based support services there needs to be more research done on the quality of work. When it comes to IT services the anecdotal evidence suggests that the quality of programming is at least as good as here and in many cases... [11 May 2004]
Cheat Sheet: 10 Gigabit Ethernet
Cheat Sheet Dissenting voices point to the problem of packet loss and the inability to deliver decent quality of service (QoS). By providing a much-needed injection of speed, this so-called 'inter-POP' application offers fast throughput between data centres... [31 Oct 2001]
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