Troubleshooting system and network problems and diagnosing and solving faults. It is a dual role, providing (a) infrastructure support to the ...
Key Responsibilities will be providing 1st
line support for European customers of a J2EE / IBM Websphere application, analysing faults and ...
You will be responsible for providing telephone and remote
support, resolving complex incidents reported to the Service Desk, carrying out detailed ...
You will also analyse faults & implement resolutions & work closely with the support team in testing of the disaster recovery plan Technical skills ...
You will also analyse faults & implement resolutions & work closely with the support team in testing of the disaster recovery plan Technical skills ...