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Cheat Sheet: BBC iPlayer

Cheat Sheet Not quite.iPlayer is actually the BBC's online on-demand TV service. The BBC is working hard to build up its online and digital presence and iPlayer plays a major part in this. BBC iPlayer: all the coverage   BBC signs up with iTunes diams...

Tags: isp, online, on demand, iplayer

[05 Mar 2008]

Cheat Sheet: CRM

Cheat Sheet By using this information, among other things, companies can improve online FAQ sections, prepare customer service staff better and work out how they can serve their customers better in general. You could say that but CRM - despite being a tech...

Tags: customers, crm, microsoft, oracle

[08 Jan 2008]

Cheat Sheet: Grey nets

Cheat Sheet Throw into this mix a growing list of online applications where users might be sharing data intended for internal use only and these grey nets are far-reaching and complex beasts. Well, a bit of bicarbonate of soda in your wash will get those...

Tags: grey net, security, im

[06 Jul 2007]

Cheat Sheet: Social networking

Cheat Sheet Like many aspects of the web, the youth has long been down with it - creating profiles, uploading photos, posting links and generally spending a lot of time tinkering with their online profiles. Businesses are only just starting to realise the...

Tags: myspace, facebook, social networking

[15 Jun 2007]

Cheat Sheet: Itil

Cheat Sheet Plus a glossary has been launched online which will be frequently updated. Start off by telling me what Itil stands for. But of course - IT infrastructure library. And what does that mean? It refers to a set of best practices for delivering quality...

Tags: itil

[05 Jun 2007]

Cheat Sheet: Wi-fi

Cheat Sheet Getting online when you have a coffee or a pint, that sort of thing? You're not wrong. Since the turn of the century, wi-fi hotspots have really taken off and it's almost impossible now to find a public place or office that doesn't offer wi-fi access.

Tags: wlan, wi-fi, cheat sheet

[24 May 2007]

Cheat Sheet: The Computer Misuse Act

Cheat Sheet So the Home Office line should be read as 'safer online communities' too. The Computer Misuse Act. I think I can work out what that is. Indeed, it is a reasonably self-explanatory article of UK legislation.

Tags: cma

[29 Nov 2006]

Cheat Sheet: Software as a service

Cheat Sheet And also, don't forget you have to be online if you really want to get the most out of your hosted solution. And because it is online and exists normally in just one version, collaboration is also a lot easier.

Tags: netsuite, salesforce automation, saas, software as a service

[31 Oct 2006]

Cheat Sheet: Web 2.0

Cheat Sheet Well, web 2.0 is a bit of a catch-all which covers a broad range of new online services, user-generated content, communities and social networking tools. For example web 2.0 covers 'software as a service' (SaaS) - companies are being told they no...

[21 Aug 2006]

Cheat Sheet: Mash-ups

Cheat Sheet For example retail sites now mash up the fact Google can search for FedEx tracking codes to provide online order tracking for packages. Not at all, this is all about the growth in applications which mix - or 'mash-up' - the functionality of various...

Tags: mash-up, cheat sheet

[26 May 2006]

Cheat Sheet: IPTV

Cheat Sheet Advertising revenues are falling in the television world, while they are still increasing online. That suggests broadcasters will be looking to create a greater online presence. No. IPTV stands for internet protocol television - or TV through your...

Tags: iptv

[27 Mar 2006]

Cheat Sheet: E-government deadlines

Cheat Sheet You can even buy your fishing licence online. In the US, the White House defines e-government as "government initiatives helping local authorities provide planning services online and accessible via the internet and email".

Tags: e-government

[01 Dec 2005]

Cheat Sheet: Federated identity

Cheat Sheet For instance, if you buy your travel insurance online from a company who has a relationship with the website you've booked with and the airline you're flying with, why not have one method of authenticating your ID with all three, if you trust one...

Tags: federated, rsa, identity, ca

[20 Sep 2005]

Cheat Sheet: Creative Commons

Cheat Sheet The site then provides links to places you might like to publish your work online such as the Internet Archive or photo site Flickr. CC also provides metadata to designate the licence status of your works so they can be more easily located by...

Tags: lawrence lessig, creative commons

[05 May 2005]

Cheat Sheet: RSS feeds

Cheat Sheet: RSS feeds

Cheat Sheet Basically, RSS is a simple, XML-based way for companies to publish their content and for users to get hold of it - usually news or blog updates - online without having to repeatedly log on to a website to check for the latest development.

Tags: cheat sheet, rss

[09 Mar 2005]

Cheat Sheet: Blogging

Cheat Sheet: Blogging

Cheat Sheet Often the discerning blogger will choose which stories appearing online, from all manner of outlets, he or she wants to include and link to. In a nutshell it's the process of publishing an online journal - a cross between a diary, a message-board...

Tags: blogging, blogs

[09 Feb 2005]

Cheat Sheet: WiMax

Cheat Sheet: WiMax

Cheat Sheet One, for those people still out of the reach of normal broadband networks it could prove to be a nifty way of getting online without wrangling with the operators. WiMax? Sounds like a buzzword. Tell me about the technology.

Tags: nokia, intel, wimax

[12 Oct 2004]

Cheat Sheet: Spyware

Cheat Sheet Similarly it may even install a search bar or offer 'loyalty' points for online shopping with certain sites. OK, I've seen the Bond films, I know what spyware is. Pens that shoot deadly darts, cigarette lighters that explode, cufflinks that track...

Tags: adware, spyware

[29 Jul 2004]

Cheat Sheet: Micropayments

Cheat Sheet: Micropayments

Cheat Sheet On 22 March News Corporation will file a patent for its system which uses mobile phone numbers to let visitors unlock certain pieces of content on Times Online and then add that cost to their monthly bill.

[21 Mar 2002]

Cheat Sheet: Cookies

Cheat Sheet: Cookies

Cheat Sheet They can be helpful when consumers are buying stuff online, remembering who they are and their preferences and other titbits of information they might have supplied the site with. So tell us, what is a cookie then?

[29 Nov 2001]

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