quality of service in cheat sheets
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Cheat Sheet: CRM
Cheat Sheet Using CRM, call centre staff can quickly access contact history to deal with queries as efficiently as possible and provide a better quality of service. By using this information, among other things, companies can improve online FAQ sections... [08 Jan 2008]
Cheat Sheet: Mobile TV
Cheat Sheet Moreover, if there's a large number of people in the same mobile cell attempting to watch the same thing - say a World Cup football final - the signal quality can degrade. The ending was not a happy one either: the service is now defunct as BT... [22 Nov 2007]
Cheat Sheet: Femtocell
Cheat Sheet and quality of service. In short, to bring better mobile coverage at the edge of cellular networks. But my mobile works just fine in my house, even down the end of my garden. If better coverage isn't enough incentive for you, you'd imagine... [25 Sep 2007]
Cheat Sheet: Itil
Cheat Sheet It refers to a set of best practices for delivering quality IT services within public and private sector organisations. Another is higher quality IT services through introducing consistent processes, setting up solutions to former problems... [05 Jun 2007]
Cheat Sheet: Six Sigma
Cheat Sheet Well, it's a quality assurance methodology employed by plenty of companies, in all sorts of sectors. Most agree it's a matter of applying quality-assurance approaches that have been out there a while. [30 Nov 2006]
Cheat Sheet: Net neutrality
Cheat Sheet The big telcos want to offer triple-play services (voice, data, video) over broadband with the service quality of cable but with a much richer content mix. A new communications bill, called the Communications Opportunity, Promotion, and Enhancement... [16 Jun 2006]
Cheat Sheet: E-government deadlines
Cheat Sheet He says councils should save £6.45bn through improved efficiency by 2008 but service quality must not falter. There are a whole range of services on offer. Not only the internet - punters can sign up for text messaging services to find out about... [01 Dec 2005]
Cheat Sheet: Contactless payments
Cheat Sheet In theory, as with all these things, it should speed up the process of buying stuff giving you more time, thus improving your quality of life - ahem. The Taiwanese are running a similar system, while Transport for London is beginning trials for a... [11 Oct 2005]
Cheat Sheet: VoIP
Cheat Sheet In the end, the standard phone system is a vast infrastructure in which loads of money has been invested - and it does a great job at providing always-on service a high voice quality - so don't expect it to disappear overnight. [15 Jun 2004]
Cheat Sheet: Offshoring
Cheat Sheet When it comes to IT services the anecdotal evidence suggests that the quality of programming is at least as good as here and in many cases better due to the millions of highly skilled, English-speaking graduates being turned out of Indian... [11 May 2004]
Cheat sheet: The mini iPod
Cheat Sheet A number of users, myself included, have been complaining about high levels of static interference which can occasionally ruin the sound quality of the units. However, the release of previous iPod models and the huge popularity of the iTunes... [08 Apr 2004]
Cheat Sheet: The A-Z of 802.11
Cheat Sheet Modified 802.1d -- MAC level bridging -- to include 802.11 frames, thus helping with quality of service and filtering issues. Quality of service (QoS) initiative for MAC level issues. Wireless networking is part of the furniture these days but the... [04 Apr 2003]
Cheat Sheet: 10 Gigabit Ethernet
Cheat Sheet Dissenting voices point to the problem of packet loss and the inability to deliver decent quality of service (QoS). Supporters of the Ethernet approach say their technology is lower cost, easier to manage and upgrade and provides one large pipe... [31 Oct 2001]
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