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DescriptionThe Tier 2 Technical Support Specialist functions as part of a team that supports our customers in the usage of our product to fulfil ...
DescriptionThe Tier 2 Technical Support Specialist functions as part of a team that supports our customers in the usage of our product to fulfil ...
The TAM(Technical Account Manager) will maintain a high level of responsiveness to customer requests, needs and queries and take ownership of the ...
Responsibilities - 1st & 2nd tier DSL & network troubleshooting including outbound & follow-up phone calls; Handle incoming call escalations from ...
Achieve satisfaction targets with external and internal customers. Requirements- Internal and external customer satisfaction rating- Percentage and ...
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