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Cheat Sheet The information generated by CRM systems can be used by people in sales, customer support and marketing to allow for quicker and appropriate decisions to be made. CRM - yet another of those dreaded IT industry three letter acronyms.
[08 Jan 2008]
Cheat Sheet Most computer encryption systems belong in one of two categories - symmetric-key encryption or public-key encryption. Encryption? Isn't that something to do with the Enigma machine and secret service shenanigans?
[28 Nov 2007]
Cheat Sheet Lots of the companies that currently trade off-book just don't have the systems to record and store this information and prove that they are providing best execution. Algorithmic trading will be increasingly used as well, as automated systems can...
[05 Jun 2007]
Cheat Sheet This concept has been scaled up and various pieces of software have been developed so - for example - a physical server can hold a number of virtual servers, which may be running different operating systems.
[04 Jun 2007]
Cheat Sheet Both kinds of blades make IT systems easier to manage as the hardware is located in one place and problems can be easily isolated and solved. At a recent blade launch event, IDC analyst Jin-Chui Kim said the main problem he could see with blades is...
[24 Jan 2007]
Cheat Sheet This was a key recommendation of the All Party Internet Group (Apig) which had talked about the need to take "firm action to deal with those who maliciously attack systems and compromise data". The Computer Misuse Act.
[29 Nov 2006]
Cheat Sheet The more companies use "sophisticated" approaches (nifty IT systems that demonstrate due diligence and log all transactions and accounting procedures), the easier life will be for them. Some consultants argue that Basel II means a complete overhaul...
[22 Aug 2006]
Cheat Sheet Other hypothetical examples might be the bank that has grown by one acquisition after another - for example allowing the systems of its retail banking, insurance and mortgage arms to speak with each other and a common CRM system - that uses the...
[08 Aug 2006]
Cheat Sheet Of course, a fully managed service - essentially using systems in somebody else's location - takes that a step further but there are those who maintain they want to keep security within their own four walls and literally be able to touch it and...
[20 Feb 2006]
Cheat Sheet This means banks will have to sharpen up their IT systems, to replace manual processes with automatic ones in order to bring down costs. What's that? Back in 2000, European political big wigs got together in Lisbon.
[14 Feb 2006]
Cheat Sheet They will also be trying to move away from legacy systems to cut the £1.4bn per year spent on their upkeep. You mean it's got one? It has now. Basically, it's a huge overhaul of services inside and outside of the public sector.
[17 Nov 2005]
Cheat Sheet That is a snapshot of how federated identity can work, though the systems will inevitably evolve. What on earth is federated identity? In the most basic 'in a nutshell' terms, it is an agreed standard for sharing identity with multiple parties with...
[20 Sep 2005]
Cheat Sheet The act was written in 2000, as its name suggest, so departments have had five years to install new systems to handle requests. What's this one about then? The Freedom of Information Act 2000 is designed to give people easy access to information...
[12 Sep 2005]
Cheat Sheet I'm thinking community projects - building irrigation systems perhaps? In recent times we have seen emails which purport to be from Microsoft or users' own IT departments asking them to remove files from their systems or download 'patches' which...
[15 Nov 2004]
Cheat Sheet My mobile has an operating system? Yes. I didn't realise that. How obvious your OS is depends on the type of phone you have. Most handsets have an OS sitting very much in the background, often a proprietary piece of software created by the phone...
[02 Nov 2004]
Cheat Sheet Going back some years there have been other PTT systems, in certain industries, using fixed lines. Heard a lot about it this year. Something to do with walkie-talkies? It's understandable that people use that phrase.
[09 Sep 2004]
Cheat Sheet The most common area of focus is the archiving of all communications and the creation of transparent and auditable systems for recording transactions, dealings and any kind of business correspondence.
[10 Jun 2004]
Cheat Sheet Nowadays advanced systems will have 'liveness' tests - which means they will detect whether the finger is genuine living tissue (as long as somebody tells the muggers - who may still try it on anyway) - so basically a fingerprint isn't much use...
[20 Apr 2004]
Cheat Sheet Wal-Mart and the US Department of Defense recently issued a mandate to all their suppliers demanding that they have RFID systems in place by 1 January 2005. Go on then, what does that stand for? It's short for radio frequency identification.
[16 Apr 2004]
Cheat Sheet When finalised in late 2003, it will probably run on existing systems through a firmware upgrade, if perhaps not at full capability. This can in part be put down to the 802.11 wireless LAN working group, which has 250 supporting companies, 650...
[04 Apr 2003]
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