child support agency figures

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Child Support Agency IT system 10 years late

News The government has admitted it will not finish inputting all child-maintenance-claim cases onto the new Child Support Agency (CSA) computer system until 2013 - a decade... [22 Feb 2008]

Third of government helpline calls go unanswered

News Other helplines shamed by the figures include the Benefit Enquiry Line, the Child Support Agency and the Rural Payments Agency. More than a third of all... [09 Dec 2005]

Channel:
Public Sector
Tags:
call centres

80,000 DWP computers fall over after upgrade

News This disruption is the latest in a line of government technology failures, which included the failure of the £450m IT project at the Child Support Agency and the collapse of the £500m... [26 Nov 2004]

"Unreliable" £450m IT system delays child support cash

News Problems with the Child Support Agency's new £450m computer system are delaying payments to tens of thousands of single parents. The government's own figures, obtained... [25 Nov 2003]

Channel:
Law & Policy

Inland Revenue 'loses' 500 PCs...

News The IR was also forced to admit at the time that some privileged tax information had been sold to outside agencies, with some staff passing on details about ex-spouses to the Child Support... [17 Feb 2003]