child support agency public sector
Treasury turns to tech guru to slash IT costs
News A number of recent large IT projects by the government are late or over budget, including systems used by the Child Support Agency and the National Health Service. The government has drafted in a former blue chip CEO to help slash the £13bn spent... [23 Jun 2008]
Child Support Agency IT system 10 years late
News The government has admitted it will not finish inputting all child-maintenance-claim cases onto the new Child Support Agency (CSA) computer system until 2013 - a decade after it was built. The Child Maintenance and Other Payments Bill sets out... [22 Feb 2008]
Why do public sector projects fail?
Comment One of the most troubled technology outsourcing cases was that of the now defunct Child Support Agency. The last decade has been littered with huge public sector IT flops. Paul Bentham goes through the hows and whys of those failures and calls on... [24 Jul 2007]
Child Support Agency IT woes continue
News A staggering £3.5bn in child maintenance payments from absent parents remains uncollected as the beleaguered Child Support Agency (CSA) continues to battle ongoing problems with its underlying IT systems. [05 Jul 2007]
A litany of disasters has made shared services easy to swallow
Comment One of the most troubled outsourcing projects was the now defunct Child Support Agency. Get the latest public sector news straight to your inbox. Some of these organisations will remain within the public sector although many will be outsourced. [20 Jun 2007]
Opinion: What good has technology done?
Comment We have higher taxes to pay for local and central services, which in the case of the Child Support Agency or the Tax Credits system, squander huge amounts of public money on wasteful, ill-conceived projects, dreamt up by a handful of very large IT... [20 Feb 2006]
DWP to offshore IT jobs?
News Employees at the DWP, which employs more than 100,000 people and orchestrates the Child Support Agency (CSA), unemployment benefit and state pensions, are threatening to strike this week over proposed job cuts. [23 Jan 2006]
Leader: Don't employ a yes-man for gov't CIO
Leader The plan may be carried out to perfection but there are a number of other projects that still need some creativity to make them succeed - the NHS IT programme and the Child Support Agency to name two. [12 Jan 2006]
Re:Viewing 2005: The year in public sector IT
News But those cheers were soon replaced with grumbles when it was revealed the government has held back £13.3m in payments to EDS over the past two years amid continuing problems with new computer systems at the Child Support Agency. [19 Dec 2005]
Labour reveals tech plans in election manifesto
News A troubled IT project even gets a mention in the manifesto, with Labour saying it is "committed" to tackling the backlog of claims at the Child Support Agency. Labour said it will free up £21bn for front line services by completing the... [13 Apr 2005]
Leader: EDS back in spotlight with £4bn MoD deal
Leader As it is EDS is still under fire over the Child Support Agency computer system fiasco, with MPs calling for the agency and the computer system to be scrapped altogether. Had the EDS-led Atlas consortium not bagged the landmark deal it would have... [02 Mar 2005]
Government IT gets 'unfair' kicking
News She cited the Child Support Agency's IT system as the biggest failure of all. The former head of the Office of Government Commerce has told a parliamentary committee that, contrary to the impression often created by the media, the UK public sector... [07 Feb 2005]
CIO Jury: Govt IT failures - should heads roll?
News Private sector CIOs would lose their jobs if they were responsible for the kinds of IT failures seen at the Inland Revenue and Child Support Agency, according to UK IT bosses. The scale of public sector projects was accepted as a mitigating factor... [03 Feb 2005]
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