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The Loyalty Connection Secrets to Customer Retention and Increased Profits

White Paper Do you know how to stop customer churn? Although most business leaders say they are devoted to loyalty, their management systems and budgets don't back that up, according to new CRMGuru.com research. Yet, loyalty experts agree that it is more cost... [02 Sep 2008]

iPhone 3G apps, Microsoft cloud OS, facebook ban, YouTube police...

News The iPhone 3G may have blasted off on 11 July but August was the month Apple's shiny handset was put through its paces and managed to churn out all sorts of headlines - even as older Apple-flavoured rumours did another round of the blogosphere... [01 Sep 2008]

Mobile broadband threatening fixed line?

News Vaygelt added that mobile operators need to improve network coverage in order to reduce customer churn and also tackle "the fear and uncertainty that some potential new customers have about price". But not everyone is happy with the dongle experience. [20 Aug 2008]

CIOs scouring the jobs pages

News However, fewer IT heads have made a move in the past 12 months than had done by the same point in 2007 - so Harvey Nash predicts the rate of senior IT leadership churn will be lower than CIOs might hope over the coming year. [19 Aug 2008]

Live Video Streaming Service Over Peer to Peer Network: Design, Implementation and Experience

White Paper Providing live video streaming service over peer to peer network to a large population of end users remains challenging and interesting, due in large part to the scalability of "Self-growing" community of peers, high demanding bandwidth over... [04 Aug 2008]

Bandwidth-Efficient Management of DHT Routing Tables

White Paper O(1) protocols achieve low latency lookups on small or low-churn networks because lookups take only a few hops, but incur high maintenance traffic on large or high-churn networks. O(log n) protocols incur less maintenance traffic on large or high... [11 Jul 2008]

Locality-Aware and Churn-Resilient Load Balancing Algorithms in Structured Peer-to-Peer Networks

White Paper Due to the cost for network construction and maintenance, the locality-aware algorithms can hardly work for DHTs with churn. This paper presents a locality-aware randomized load balancing algorithm to deal with both of the proximity and network... [10 Jul 2008]

Distributed, Secure Load Balancing With Skew, Heterogeneity, and Churn

White Paper Instead, researchers have found heavy-tailed query distributions (skew), high rates of node join and leave (churn), and wide variation in node network and storage capacity (heterogeneity). Numerous proposals exist for load balancing in peer-to-peer... [10 Jul 2008]

Random Choices for Churn Resilient Load Balancing in Peer-to-Peer Networks

White Paper Peer-to-peer (P2P) networks based on consistent hashing functions have an inherent load uneven distribution problem. Things are even worse in unstructured P2P systems. The objective of load balancing in P2P networks is to balance the workload of... [10 Jul 2008]

Video Telephony Services on Intel Processor-Based Modular Communications Platforms: Broadening the Services Portfolio, Expanding the Customer Base, and Improving Margins

White Paper As a result, many carriers are now competing for the same enterprise and residential subscribers, often using pricing and bundling strategies that tend to reduce margins and increase customer churn. Wireline service providers have made massive... [03 Jul 2008]

Enabling Customer Intelligence, Differentiated Services, and Value-Based Billing for Advanced Services Deployment Over HFC Networks

White Paper Cable operators require immediate access to detailed knowledge about customer activity, enabling intelligent action in order to identify shifting preferences, improve customer care, rapidly define and bill for value-added services, reduce churn... [03 Jul 2008]

Building the Foundation of the Multimedia Wireless Internet: The Migration to IPv6 and MPLS for UMTS

White Paper This paper discusses some of the challenges presented by "always-on," content-rich services, and how IPv6 and MPLS solve these challenges and present opportunities for operator profitability while minimizing equipment churn. [03 Jul 2008]

Implementing Multimedia Messaging Within a Comprehensive Messaging Strategy

White Paper As growth in mobile subscriptions begins to flatten, operators need to differentiate themselves to reduce churn, attract new subscribers and find new ways of stimulating their average revenue per user (ARPU). [03 Jul 2008]

SAS Uses its Own Human Capital Management Solution For Strategic Human Resources Initiatives

White Paper Consistently recognized as one of the best employers in the world, SAS boasts an average annual employee turnover rate of less than 5 percent in an industry that otherwise reports 20 percent churn - a major expense in terms of recruiting costs and... [03 Jul 2008]

UniCERT MCommerce

White Paper This paper provides a strategic overview for network operators looking to reap tangible benefits from m-commerce such as increased ARPU and reduced customer churn. [03 Jul 2008]

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** SAS Analyst Needed - Campaign / Marketing / Insight SAS Analyst **

Evaluate campaigns against KPI measures related to acquisition volume, cost, revenue and churn - Drive campaign and trading performance improvement ...

Campaign Analyst / Marketing Analyst / SAS Analyst / Insight Analyst

Evaluate campaigns against KPI measures related to acquisition volume, cost, revenue and churn Drive campaign and trading performance improvement ...

Change and Risk Analyst

Creation, coordination and facilitation of Implementation Change / Delay Notices (ICDN), "Churn" Requests for Change and Impact Assessments. EDS are ...


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