cisco unity
Insurance Agency IT Group Saves IT Time With Centralized Voice Management
White Paper Warner Pacific uses Unified Operations Manager to monitor the operational status of all components of its Cisco Unified Communications system, including Cisco Unified CallManager, Cisco Unified IP phones, Cisco Unity Messaging, and Cisco Unified... [05 Jul 2008]
Cisco Systems Case Study: South Carolina State Credit Union (SCU)
White Paper SCU deployed an IP Communications solution from Cisco Systems comprised of Cisco CallManager, Cisco IP Contact Center Express (IPCC Express) and Cisco Unity Unified Messaging. The South Carolina State Credit Union (SCU) is a not-for-profit... [02 Jul 2008]
White Paper: Security Best Practices for Cisco Unity 3.0
White Paper The Cisco Unity operating environment is comprised of all the third-party components that Cisco Unity utilizes to service subscribers. These components consist mainly of Microsoft products, though other third-party products such as Dialogic... [30 Jun 2008]
AMIS Analog Networking Definitions (All Cisco Unity Versions)
White Paper This paper provides detailed diagrams and explanations of the flow of events for outbound and inbound Audio Messaging Interchange Specification (AMIS) messages. It contains excerpts from the AMIS Protocol, and also includes an example of an AMIS... [02 May 2008]
White Paper: Installing Cisco Unity Voice Messaging in Anticipation of Migrating to Cisco Unity Unified Messaging
White Paper Cisco Unity can be deployed in either a voice messaging or unified messaging configuration. This paper outlines the best practices for installing Cisco Unity Voice Messaging in preparation for future migration to Cisco Unity Unified Messaging... [02 May 2008]
Active Directory Capacity Planning (Cisco Unity Version 5.x and Later With Microsoft Exchange)
White Paper This paper provides capacity planning recommendations for using Cisco Unity version 5.x and later with Active Directory. It also includes sizing information for Active Directory objects when they have been voice enabled by Cisco Unity. [01 May 2008]
Cisco Unity Unified Messaging: Voice and Unified Messaging for Today's Business Workspace
White Paper Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. [01 May 2008]
Using IMAP4 to Access Voice Messages in Cisco Unity System
White Paper This paper explains how to access voice messages in the Cisco Unity system using IMAP4 when the Cisco Unity system is installed in a multi server voicemail-only configuration. The information and steps apply to Cisco Unity Versions 4.0(x) and higher. [11 Apr 2008]
Cisco Unified Communications flash demo
White Paper Watch this demo to understand why Cisco Unity gives you the power to manage all calls and messages in a single database, message store, and infrastructure. [10 Apr 2008]
Cisco Security Advisory: Predefined Restriction Tables Allow Calls to International Operator
White Paper The predefined restriction tables in Cisco Unity do not block calls to the international operator. This subversion can be accomplished by anyone inside or outside of a company who is familiar with how to configure Cisco Unity and has access to a... [03 Apr 2008]
Cisco Unity Integration with Multiple Clusters of Cisco CallManager 3.1 and Later (All Versions of Cisco Unity)
White Paper This white paper describes the structure of a multiple-cluster configuration of Cisco CallManager, how Cisco Unity integrates with Cisco CallManager, and the integration features that are available in this environment. [02 Apr 2008]
Understanding How Exchange 2000 Storage Limits Work With Cisco Unity (Versions 4.0, 3.1, and 3.0 With Microsoft Exchange)
White Paper Limits that are placed on the mailbox store or on individual mailboxes will affect how Cisco Unity functions, as Cisco Unity must obey all storage limits imposed by an Exchange 2000 server. There is no way for Cisco Unity to programmatically... [28 Mar 2008]
How Cisco IT Trained Users for Migration to Global Voicemail System
White Paper Major employee training was in order when Cisco began migration from a transitional, service-based messaging system to feature-rich Cisco Unity, an IP-based desktop messaging solution. It was clear that any training solution for the Cisco Unity... [04 Mar 2008]
How Cisco IT Deployed a Laptop-Based IP Telephony Solution
White Paper The other problem was that cell phone users lacked access to Cisco CallManager productivity features available to employees at Cisco headquarters and offices, such as Cisco Unity Unified Messaging, 5-digit dialing, Cisco MeetMe conferencing, and... [04 Mar 2008]
How Cisco IT in India Converged the VoIP and PSTN Infrastructure
White Paper Messages left for employees on their VoIP line were stored in a Cisco Unity voicemail system, while PSTN line messages were stored in another brand of voice messaging system. Limited call-center status and IN Exchange helped make communication more... [04 Mar 2008]
