citizen constituents
Sort by: Relevance | Date
Blackpool saves £2m with contact management
Case Study More importantly, it was able to deliver more joined-up services to constituents including council tax, business rates, planning, street scene services, electoral registration, highways, street lighting, permits for skips and scaffolds, car... [06 Aug 2007]
Quocirca's Straight Talking: Citywide wi-fi
Comment The services being provided by local government might also fulfil an obligation for constituents to have access to government services, or they may go further and stimulate business, tourism or regeneration in the area, or enhance the local... [26 May 2006]
SAP for Public Sector: Press Fact Sheet
White Paper Changing economic and social conditions require public administrations to rethink their responsibilities as well as their methods for delivering services, managing costs and communicating with all constituents, businesses and other stakeholders. [23 Aug 2005]
Worldwide Trends in Portals
White Paper At all levels of government this began by providing information within single departments, agencies and ministries to their constituents. Portals provide constituents (i.e.citizens, businesses and governments) with a front door to seamless... [07 Jul 2005]
E-government: Mission Critical for the Citizen-Centric Public Sector
White Paper Second, it looks at how these public service organisations have used collaborative control and distributed accountability, shared services, and provision of services via the Web to meet their initiatives and provide services to their constituents. [03 May 2005]
E-Government's Next Generation: Transforming the Government Enterprise Through Customer Service
White Paper The impact is enormous, especially on constituents' perception of government as a responsive entity. The change is equally enormous for government itself, especially in this new view of citizen as customer. [27 Apr 2005]
HEAT
White Paper Unlike for-profit organizations in which timely, efficient customer service translates to bottom-line results, governments — sometimes unfairly — are considered relatively slow to respond to the needs of their constituents. [25 Feb 2004]
E-Government: Oracle Connected Citizen Solutions
White Paper One of those is Customer Relationship Management which, suitably adapted to the needs of public service, is providing significant advances in servicing citizens and constituents. Techniques and technologies first developed and implemented in... [25 Feb 2004]
Siebel boss 'bigs up' UK e-government
News Speaking at a press conference in London, Siebel said governments typically follow four to five years behind the private sector's IT investments, and are now ready to invest substantially in online services "to provide higher quality of service to... [15 Nov 2002]
Keep updated for stories matching citizen constituents via RSS
