citizen e-gov

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Next Generation Federal Data Center Architectures

White Paper The FEA provides a common language and framework to describe and analyze IT investments, enhance collaboration, and ultimately transform the federal government into a citizen-centered, results-oriented, and market-based organization. [26 Apr 2008]

'Gov 2.0' the future of government?

News Teresa Bozzelli, COO and managing director of Government Insights, which produced the report, said in a statement: "Gov 2.0 will replace e-gov as governments seek to gain additional value from citizen interaction and business transactions. [11 Jan 2008]

Next-Generation Federal Data Center Architecture

White Paper The FEA provides a common language and framework to describe and analyze IT investments, enhance collaboration, and ultimately transform the federal government into a citizen-centered, results-oriented, and market-based organization. [14 Apr 2007]

Quocirca's Straight Talking: Gov't IT - get it right

Comment However, two out of the government's three strategic 'transformations' are to do with the business processes, not the IT: designing IT services around the citizen and the move to a shared-services culture. [01 Dec 2005]

Charter and Operating Principles: Solution Architect Working Group (SAWG)

White Paper The level of IT spending proposed over the next several years provides enormous opportunities for making the transformation of government into a citizen-centered E-Government. There is a strong need and business case for standardization of... [01 Sep 2005]

Citizens and e-Government Transactions

White Paper The first steps in this process have been taken through the launch of the Firstgov.gov portal to conduct government to citizen interactions on the web. The vision of the e-gov initiative is to bring the Federal Government closer to the citizens by... [30 Aug 2005]

Electronic Government: Federal Agencies Have Made Progress Implementing the E-Government Act of 2002

White Paper The E-Government Act (E-Gov Act) of 2002 was enacted with the general purpose of promoting better use of the Internet and other information technologies to improve government services for citizens, internal government operations, and opportunities... [30 Aug 2005]

e-Gov Intelligence: Insight for On-Line Government

White Paper This entirely reverses the objectives of provisioning self-service transactions for the citizen. Running any web site is no easy task - and getting it right is no trivial matter either. If your site is down, slow or just plain tough to use, your... [30 Aug 2005]

High Payoff in Electronic Government: Measuring the Return on E-Government Investments

White Paper It can reduce costs of government operations; open new sources of revenue; attract businesses, tourists and new residents to the area; make it easy for citizens to do business with the government; and reinforce the relationship between the citizen... [07 Jul 2005]

FY07 Budget Formulation: FEA Consolidated Reference Model Document

White Paper The FEA Program Management Office (PMO), located within OMB's Office of E-Gov and IT, equips OMB and federal agencies with a common language and framework to describe and analyze IT investments, enhance collaboration and ultimately transform the... [07 Jul 2005]

Enabling Citizen-Centered Electronic Government: 2005 - 2006 FEA PMO Action Plan

White Paper In becoming more citizen-centered, results-oriented, and market-based as laid out in the PMA, the Federal government has begun to transform its thinking and how it operates, especially in the areas of e-government and information technology. [26 May 2005]

E-government: Mission Critical for the Citizen-Centric Public Sector

White Paper This paper reviews the key issues and challenges that prevail as today's public sector organisations strive to meet e-gov initiatives. It focuses on how agencies and municipalities have viewed their charters, as well as how they have begun to... [03 May 2005]

Leader: Why e-government isn't working

Leader It will involve re-engineering the different silos that make up government at every level and rebuilding them around the citizen. The UK has slipped another rung down the e-government ladder, falling further behind leaders including Canada, the US... [06 Apr 2005]

Federal Agencies Strategies for Enterprise Architecture Management

White Paper This presentation discusses the purpose of Enterprise Architecture, which is based on improved governance by supporting the President's Management Agenda (PMA), and providing a citizen-centric focus, improved management, and improved service... [01 Feb 2005]

Making CRM Work in Your Environment

White Paper USA Services employs a wide variety of communications channels managed by the Federal Citizen Information Center (FCIC) that make it easy for citizens to get the specific information they want using the method they prefer. [27 Dec 2004]

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