citizen egovernment
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Cost-Effective Service Through a Modern IT Environment
White Paper The challenge was to reduce cost of ownership through the consolidation of the city's IT infrastructure and use the result to deliver better and innovative eGovernment services to the people of Rome. This modern... [02 Jun 2007]
Implementing Effective eGovernment
White Paper Driven by customer-citizen demand and growing legal mandates, government at all levels - local, state and federal - is engaging the digital revolution. Building on the tremendous investments in information technology in... [30 Aug 2005]
Get to eGovernment Faster?
White Paper By delivering support for mobile technologies, Web Services and extensible markup language (XML) - Intel provides the ideal platform for Government-to-Government, Government-to-Citizen and Government-to-Business solutions. [30 Aug 2005]
Egovernment as a Tool for Improving Public Sector Performance
White Paper These technologies can improve public sector performance in a variety of ways: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to... [20 May 2005]
Rotherham Borough Council Calls on Siebel Public Sector to Deliver Service Excellence in Local Government
White Paper The business challenges were to replace department-centric service delivery model, transform fragmented, outmoded technology infrastructure, adhere to central government 2005 eGovernment service delivery targets and... [13 Jan 2005]
E-Government: New Best Practices in Rapid Deployments
White Paper This report addresses the use of enterprise payment technology to streamline egovernment projects and to establish enterprise integration standards across multiple applications. Citizens have adopted electronic payments... [06 Nov 2004]
Obtaining Maximum Value From Your 3-1-1 Initiatives
White Paper Whether you are based in North America or in Europe, Middle East or Africa (EMEA), implementing an eGovernment call center initiative is one of the fastest-growing solutions for improving citizen access... [23 Jun 2004]
Leeds City Council Increases Citizen, Partner and Employee Satisfaction
White Paper The Council has been using the Siebel Service application since mid-2000 as a platform for eGovernment. Leeds City Council delivers quality services to 700,000 citizens in the financial capital of Northern England. [04 Mar 2004]
eGovernment in Europe: Transforming Public Service with Constituent-Centric Technologies
White Paper This report examines the five essential principles of eGovernment in detail, illustrating them with successful examples of eGovernment deployments, both in Europe and beyond. It concludes by discussing... [25 Feb 2004]
Improving Citizen Services with Streamlined, Multichannel Case Management Solutions
White Paper You will learn how Microsoft .NET connected software and Siebel eGovernment solutions can be combined to create a single source of citizen information that makes it easier to identify, interact with, and... [25 Feb 2004]
Novell Business Process Management Solution for Government
White Paper To do so, they must make the transition from traditional government to eGovernment applying information technology (IT) wisely and effectively to transform and integrate business processes, strengthen... [25 Feb 2004]
Siebel boss 'bigs up' UK e-government
News BT said the solutions will address the needs of all local authorities, "from the smallest district council to the largest metropolitan authority, enabling them to improve citizen services, provide universal access and... [15 Nov 2002]
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