citizen government departments
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Cisco Integrated Security for State and Local Government
White Paper Cisco Systems empowers governments to improve their network security by offering technology solutions that enable quick response to unplanned events and emergencies, as well as secure delivery of citizen services. [03 Jul 2008]
Open source: UK dragging its heels
News The UK government has failed to support open source both as a user and in policies to offer citizen access, Taylor said. Three years ago, Taylor said, an Office of Government Commerce study reached the same conclusion: a lot of government... [15 May 2008]
Can the government offshore with confidence?
Comment In my conversations with government CIO John Suffolk, he has always highlighted the importance of delivering value for money for the citizen. While the emergence of a single common policy for the public sector is highly unlikely, it is essential... [14 Feb 2008]
'Gov 2.0' the future of government?
News Teresa Bozzelli, COO and managing director of Government Insights, which produced the report, said in a statement: "Gov 2.0 will replace e-gov as governments seek to gain additional value from citizen interaction and business transactions. [11 Jan 2008]
Data sharing 'could sap public confidence'
News He said schemes such as the National Identity Register - on which the government plans to hold the personal data of every UK citizen - could lead to an over-intrusive state when combined with data sharing between government departments and services. [12 Nov 2007]
Gov shared services spending to hit $1.27bn
News Once the use of shared services has been shown to be beneficial, the approach could also be used for higher value projects such as citizen contact services, tax collection and social payments. This could particularly benefit government... [06 Sep 2007]
Microsoft Technology Enables PACI's Online Single Sign on Unified Verification Gateway Service "ePin" for State of Kuwait
White Paper It also improves citizen, resident and business experience by enabling a single unified verification process to start e-government or e business online transactions. The new service, called ePin.Net, enables government departments and private... [03 Sep 2007]
Blackpool saves £2m with contact management
Case Study Blackpool council has consolidated a number of citizen records databases to reduce IT costs by £2m a year. According to the council's assistant director for ICT, Phil Baron, prior to the upgrade the authority was plagued by a haphazardly built... [06 Aug 2007]
A litany of disasters has made shared services easy to swallow
Comment The idea is that the re-organisation of these on a local or a national basis could free resources that could be re-invested in citizen focused activities and the improvement of services. The Cabinet Office has developed a team tasked with the... [20 Jun 2007]
Opinion: Why I fear joined-up government
Comment Back in the good old days before every bus, train and lamppost carried a CCTV camera and Ripa (Regulation and Investigatory Power Act) was a twinkle in Home Secretary, Jack Straw's eye, silicon.com asked me to comment on another crazy-sounding... [18 Jan 2007]
Quocirca's Straight Talking: Why is customer service so hard?
Comment Despite all of these complexities, the potential for imaginative interaction between government and citizen remains immense. As a citizen, I have many ways of interacting with the public sector: as a user of libraries or recycling services, as a... [17 Nov 2006]
Achieving Efficiencies in Public Sector Services by Exchanging Citizen Information in a Way That Protects Data Privacy
White Paper From a security perspective, the challenge for BKWI personnel was to design a solution that would allow them to connect all their system components using web technology to deliver the ease-of-use and integration benefits, without compromising the... [05 Jul 2006]
Quocirca's Straight Talking: Citywide wi-fi
Comment I-city makes intelligent use of location and personalisation to ensure that services are relevant to the citizen/consumer. Like many of these projects, I-city combines the needs of businesses, local government departments and network providers and... [26 May 2006]
ID cards bill in crisis after major defeat in Lords
News The Earl of Erroll, who has a background in computer security and identity management, said the ID cards will provide no benefit to the citizen and joked that people would be more likely to use it to scrape the ice off their car windscreens in... [17 Jan 2006]
Big shoes to fill - what next for the new government CIO?
News The Transformational Government Strategy is Watmore's biggest plan to change the face of public services by "designing around the citizen or business" and moving to a shared-services culture and improving the professionalism of IT in the public... [12 Jan 2006]
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