citizen
RSS citizenWill 'citizen developers' shake up IT development?
News We've had the 'citizen journalist', blogging from war zones or capturing breaking news on their cameraphone. Now step forward the 'citizen developer' - an individual set to play an increasingly important... [23 Oct 2009]
Czech Region Citizen Portal Offers Access to 70 Public Service Online Transactions
White Paper Until three years ago, local government in the Plzen region of the Czech Republic delivered public services by largely paper-based systems, with businesses and citizens making requests for services across the counter in working hours. [02 Oct 2009]
The "Less Paper" Office: How to Reduce Costs, Enhance Security and Be a Better Global Citizen
White Paper This is a white paper on how to use paper more responsibly, reduce the amount of paper that the organization uses and effectively drives business improvement from a cost, communication, and environmental standpoint. [02 Oct 2009]
The Portuguese Municipality of Matosinhos Links Back-Office Data With Online Service Delivery to Make Life Easier for Citizens and Civil Servants
White Paper By solving the three core areas of SIMPLIFE, Matosinhos hoped to improve the decision support for elected officials and public managers -to improve staff productivity and increase citizen satisfaction. [02 Oct 2009]
Shanghai Social Security Builds Data Warehouse to Support Policymaking and Service Planning
White Paper When the social security card project was initiated in 1998, the Shanghai Municipal Information Commission established the Shanghai Social Security and Citizen Service Center to oversee the development and maintenance of... [01 Oct 2009]
George Osborne
AS Profile Panellists chose Osborne for his role in "Asking some searching questions about government's approach to citizen data and other fundamental aspects of IT delivery". Shadow chancellor George Osborne has pledged to scale... [29 Sep 2009]
Software Consultancy Helps London Borough Improve Citizen Service
White Paper Asidua delivers world-class integration, software, and consultancy services to government and corporate clients worldwide. The Microsoft Gold Certified Partner specializes in Application and Data Integration (ADI), and focuses on helping... [01 Sep 2009]
Siebel Public Sector 8.1.1
White Paper The new Siebel Public Sector 8.1.1 E-Support solution leverages this proven track record to allow for the secure delivery of citizen self-service online 24x7. This new release of Siebel E-Support is completely built on... [01 Sep 2009]
South African Broadcasting Corporation Tunes in to Success With SAP and IBM
White Paper The South African Broadcasting Corporation's (SABC) vision is to become the enabler for "Total Citizen Empowerment" through the combination of distinctive, compelling programming and sound business practices. [01 Sep 2009]
The Value of Location Intelligence in the Communications Industry
White Paper How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? Public Services are under pressure, the challenge is to do more with less. The power of location intelligence is helping... [25 Aug 2009]
Video Applications for Public Safety: Improve Effectiveness and Reduce Costs
White Paper Video provides important benefits for public safety, including increasing citizen safety, enhancing quality of life in the community, and serving as a force multiplier. Video has also become a powerful tool to increase... [05 Aug 2009]
IT's Role in Reducing Corporate Environmental Impact
White Paper Green initiatives are driven by a combination of strategic goals like enhancing the brand, complying with regulation, and simply doing the right thing as a corporate citizen, and bottom-up motivations like saving money... [31 Jul 2009]
The City of Milan Is "Easier" Thanks to Citizen Relationship Management Platform
White Paper In order to streamline call processing and deliver better municipal services, city set up a dedicated phone number for city services and deployed Microsoft Dynamics CRM as part of the Microsoft Citizen Service Platform... [27 Jul 2009]
City Enhances Service Delivery With Automated Request Management
White Paper To provide exceptional citizen service, the City of Bellevue, Washington, is committed to innovation and responsive government. Bellevue wanted its solution to manage every service request, from the simplest to the most... [27 Jul 2009]
ALM Software Solutions for Green IT
White Paper Being a responsible corporate citizen today means more than reducing smokestack emissions and toxic waste. There must be a concerted effort to further reduce damaging carbon emissions throughout the enterprise. [30 Jun 2009]
