city centre capita
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Vertex bags a £40m Brum Council deal
News The extension comes immediately after a joint venture between Birmingham City Council and Capita - called Service Birmingham - was contracted to oversee call centre services provided by... [05 Jun 2008]
India losing status as offshore king?
News The 20 largest UK companies analysed in the report included Accenture, BT Global Services, Capgemini, Capita, CSC, EDS, Fujitsu, HP, IBM and Logica. ¦ Boom town Bangalore ¦ Bangalore's Electronics... [03 Mar 2008]
IBM snaffles Congestion Charge contract
News The existing contract with Capita runs out in two years' time, when payment channels and customer contact facilities will switch to IBM. The size of the deal has not been divulged, as the contract is not officially... [26 Oct 2007]
Southampton's outsourcing costs double to £290m
News Councillor Adrian Vinson, leader of Southampton City Council, said the strategic partnership with Capita will give the city's residents improved customer service and better value for... [23 Mar 2007]
Boardroom brief: Offshoring - how to get it right
Comment She says: "The per capita savings [for KPO] are around the 50 to 60th percentile. Equity analysis and research is offshored by many Wall Street and City of London organisations, for example. The model... [29 Aug 2006]
Capita beats IBM to £424m Birmingham IT deal
News Capita will create a new business centre in Birmingham and has guaranteed to bring hundreds of new jobs into the city during the course of the deal. Capita has beaten... [05 Dec 2005]
Photos: The tech behind the Congestion Charge
Photo Colin Cross, Capita's congestion charging scheme business director, in the datacentre. The Congestion Charge covers an area of eight square kilometres of the City of London and the West End, five days... [13 Oct 2005]
Capita and IBM make £500m Birmingham shortlist
News Birmingham City Council has shortlisted two consortia led by Capita and IBM as the preferred bidders for a strategic 15-year IT outsourcing partnership worth more than £500m. The council received four... [30 Jun 2005]
United Utilities wins £427m Thurrock BPO deal
News Vertex beat off competition from Capita and Liberata for the deal, which represents the biggest public sector BPO contract to date. Contracts Vertex is involved in include Westminster City council and... [12 Nov 2004]
Derby to pay Capita £11.25m to roll out e-government
News Capita has won an extension to its facilities management deal with Derby City to roll out the council's plans for e-government. Capita Software Services is currently designing and... [22 Jul 2004]
CRM - citizen relationship management?
Comment The big e-government players - think Capita, EDS, ICL, and ITNet - are not likely to find themselves instantly displaced. In the UK, Leeds City Council is the first to start installing Siebel. Oracle... [20 Nov 2001]
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