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City IT Department Improves Data Protection and Backup Process Efficiency

whitepaper Southlake, Texas, is a small, growing city of 26,000 people. Residents and local businesses rely on the city's comprehensive Web site to find information about city services and make other transactions online.

Tags: monitoring systems

[11 May 2008]

Resort Enhances Guest Experience With Right Information to Employees at Right Time

whitepaper When Borgata planned the first hotel to be built in Atlantic City in 13 years, executives envisioned industry-leading technology for customized, up-to-date information exchanges with every employee. After an initial experience with PeopleSoft...

Tags: application servers

[11 May 2008]

Municipality Reduces Backup Time by 96 Percent, Gives Users File Restore Capabilities

whitepaper The Bureau of Motor Equipment (BME) for New York City's Department of Sanitation manages and maintains a fleet of 6,000 vehicles and other equipment. From its data center in Woodside, the IT department for BME delivers services to the bureau's four...

Tags: monitoring systems

[11 May 2008]

IBM and the Systems House Enable a Start-Up to Gain Firm Footing

whitepaper Heartland Medical Supply, LLC, a sales and distribution company in Iowa City, Iowa, serving hospitals, pharmacies and physicians' offices in all of Iowa, plus western Illinois. In 2001, Heartland started with just eight employees, but is now up to 16.

Tags: infrastructure management

[11 May 2008]

Hotel Improves Guest Experience and Revenue Through Innovative Use of Technology

whitepaper Located in downtown Philadelphia, Sheraton University City Hotel is in the midst of a major university and business center served by several hotels. To stay competitive, the hotel continuously improves the amenities that it offers its customers.

Tags: thin clients

[11 May 2008]

Eyes on Everything- Industry (Security)

whitepaper A city's reputation depends largely on whether residents and visitors feel safe. Siemens offers solutions that range from intelligent video surveillance of public spaces and subway system to worldwide container tracking for major ports.

Tags: data sharing and integration, reputation, tracking, video

[11 May 2008]

Secretaria Distrital de Planeacion Centralizes Information and Improves Public Policy Planning

whitepaper Secretaria Distrital de Planeacion worked with Oracle Consulting to implement a flexible and reliable IT infrastructure, allowing the city to plan its public policy for the next 15 to 20 years and implemented Oracle Database to facilitate access...

Tags: high availability

[11 May 2008]

The tech behind the Beijing 2008 Olympics

News The systems are designed, built and operated by Atos Origin, which has the world's largest sports-related IT contract - running from Salt Lake City 2002 right through to London 2012. Getting the technology behind the Beijing 2008 Olympic Games up...

Tags: infrastructure, servers, olympic

[08 May 2008]

Job boom: Indian outsourcing braced for eight million more

News ¦ Boom town Bangalore ¦ Bangalore's Electronics City ¦ SAP and Wipro in Bangalore India will gain about eight million outsourcing jobs over the next decade as the industry booms in smaller cities, according to official forecasts.

Tags: india, offshoring, outsourcing

[06 May 2008]

New president takes the reins at Socitm

News Steel replaces head of information services at Belfast City Council, Rose Crozier, as president. Richard Steel has been named president of the Society of Information Technology Management (Socitm), the professional association for public sector IT...

Tags: cio, newham, local government, richard steel

[29 Apr 2008]

Photos: Discover high-tech India

Photo Bangalore is India's most famous offshore location but the city of Hyderabad is also one of the country's tech hotspots, and silicon.com went to see it first hand this month. Hitec City in Hyderabad is a glaring mass of gleaming multimillion pound...

Tags: offshoring, india, outsourcing

[28 Apr 2008]

The Weekly Round-Up: 25.04.08

Round-Up It's a rare old week when the Round-Up gets a chance to consider how the aphorisms of the father of modern lexicography come to bear on the life of the modern city worker - but this week is a welcome exception.

Tags: open source, zx spectrum, apple, london

[25 Apr 2008]

Hotel/Casino Enhances Operational Efficiency, Business Intelligence; Saves U.S.$400,000

whitepaper Borgata, the first hotel and casino to open in Atlantic City, New Jersey, in 13 years, chose Microsoft SQL Server 2000 over DB2 as the database to support its Web-based recruiting and hiring system. Now, SQL Server is the relational database...

Tags: customer support services

[24 Apr 2008]

Tech to tackle India's poverty

News We have had people who have left jobs in the city and come back to the village because they can be with their family and have a better quality of life. Villagers in India are turning to technology to lift them out of the deprivation that keeps 280...

Tags: csr, india, outsourcing

[23 Apr 2008]

Peter Cochrane's Video Blog: Athens and roam

Video Despite the city's standing as the cradle of democracy, he finds little freedom when it comes to public-access wi-fi. In his latest video blog, Peter Cochrane reports from the centre of Athens. Still, at least the children seem to have devised one...

Tags: wi-fi, laptops, mobile, fi

[21 Apr 2008]

Olympic tech getting fit for Beijing 2008

Case Study The contract Atos Origin has with the International Olympic Committee (IOC) is the largest IT contract in sport and Beijing will be the fourth games where the company has run the IT infrastructure - the first being the 2002 Winter Olympics in Salt...

Tags: security, servers, infrastructure, olympics

[16 Apr 2008]

Ofcom - high-fibre diet ordered for Broadband Britain

News Fibre optic networks will serve new homes at Ebbsfleet in Kent from August, as well as two new London estates Wembley City and Titanic Docks. Fibre could be laid through the UK's sewer ducts to help speed up the rollout of super fast broadband to...

Tags: telco, broadband, fibre

[16 Apr 2008]

Bank admits rising leccy bills on 'green' data centre

News John Killey, head of realty services for Citi, told an audience of IT and financial specialists at the Finexpo Green City event in London last week, that, although the organisation has seen energy consumption remain flat or even fall in some areas...

Tags: green it, bank, data centres

[14 Apr 2008]

The City of Zurich Simplifies IT Management With New Operating System

whitepaper The City of Zurich is optimizing its IT infrastructure by bringing its 15,000 PCs and notebooks spread across 60 service departments in line with one common standard. As part of the city's new IT strategy, hardware and software are now procured...

Tags: infrastructure management

[14 Apr 2008]

Setting Up a Help Desk: Students Learning From Experience

whitepaper In a regional city, there are limited opportunities for students whilst studying to obtain experience working in the Help Desk environment, as being off campus impacts on the student's other papers. Obtaining employment on a Help Desk is often a...

Tags: customer support services

[12 Apr 2008]

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