class business service approach
Break free from routine IT management with Microsoft Online Services
White Paper Through a software-plus-service approach you will have access to a new generation of best-in-class hosted e-mail management, collaboration, and communication services that are... [11 Jul 2008]
Consolidate Business Operations through Shared Service Centers
White Paper A shared services strategy is as part of an overall e-business transformation is the best approach to master world class transaction efficiencies. Companies have been dedicated to... [03 Jul 2008]
The Naked CIO: The skills drain needs fixing
Comment This decision will increase the fears of UK IT workers who - as demonstrated by the reaction to previous articles on employment skills and loyalty - clearly already feel that outsourcing and offshoring have turned them into... [27 May 2008]
£81m cost of botched gov't shared services
News Eric Woods, government practice director at analyst Ovum, said this is a "class A study" of the pitfalls facing shared services programmes. So far, parts of the DfT to have adopted a shared service... [23 May 2008]
Losing control in the SaaS lane
Comment This has worked very well for us, not just in terms of low hassle and low-risk computing but also because we have access to enterprise class functionality that we would not otherwise enjoy as a business... [16 Jan 2008]
Webcast: Best Practices in Data Center and NOC Operations: Network and Systems Monitoring
White Paper Runs within a Web-based portal environment and is backed by world-class service and support Approaches data center monitoring and management as a business process, not a software tool... [13 Dec 2007]
Is Apple planning a business-friendly iPhone?
News Apple might start making enterprise-class iPhones or incorporate more enterprise-friendly features into existing models, a Gartner analyst has predicted. Basso also suggested the iPhone's lack of standardised push email... [05 Sep 2007]
Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually
White Paper For 74 years, Alaska Airlines has been providing world-class domestic airline service. Alaska Airlines chose Oracle's Siebel Business Analytics to tie together customer data from... [19 Jan 2007]
Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually
For 74 years, Alaska Airlines has been providing world-class domestic airline service. Alaska Airlines chose Oracle's Siebel Business Analytics to tie together customer data from... [19 Jan 2007]
Leader: Videoconferencing stepping up a gear
Leader This publication writes 'class of product' rather than talking about TelePresence in isolation because it will inevitably always be compared with HP's Halo service, which hit the market at the end of... [24 Oct 2006]
Breaking China: ChinesePod takes on language learning
Comment Horkoff: We realised last year that language training is extremely inconvenient - some people here have to travel across town in China for three nights a week to attend a class. If you want a nice... [11 Jul 2006]
Q&A: Cisco CSO John Stewart
Comment No, those are a great deal about a known class of threats and usually there is a technology answer to your problem. I am a customer and I'd like to say that I am in a class of good tough customers. We... [17 Feb 2006]
Oracle made a move on MySQL
News He added: "They could position it as a lower-end alternative, much as IBM has done with WebSphere CE, recognising that their larger accounts aren't likely to switch from the enterprise-class database anyhow. [16 Feb 2006]
McAfee signs Wireworx managed services deal
News Cappelli said: "Managed services, including corporate-class threat protection and other security-related functionalities for microbusinesses and independent professionals represent a significant growth market, virtually... [26 Oct 2005]
Webcast: Six Critical Things You Need to Know Before Purchasing or Implementing Your VPN Solution
Whether working from a home PC or a company laptop, the PositivePRO service offers users secure, business-class remote access from any location. Discover how a new, hosted... [18 Aug 2005]
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