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Integrated Commerce: A Blended Approach to B2B ECommerce and CRM

whitepaper Best-in-class customer relationship management (CRM) systems have enabled leading organizations to translate greater customer insight into higher profits from more loyal customers. In parallel, Business-to-Consumer (B2C) eCommerce has matured to...

Tags: crm software

[16 May 2008]

Sun and Brocade: The Green Combination for Your Datacenter

whitepaper This paper reviews the energy consumption of tape libraries and Director-class Fibre Channel switches that make up an enterprise Tape SAN. They are ideal for long-term, eco-responsible data protection and archive, and can help to keep business in...

Tags: storage management

[16 May 2008]

Oracle Case Study: American International Relocation Solutions

whitepaper AIReS is an award-winning provider of world class domestic and global relocation solutions. A client-server-based application named ISIS (International Shipment Information System) to provide internal users with a system, integrated with another...

Tags: application servers

[15 May 2008]

Peter Cochrane's Blog: A petabyte before I die...

Comment But no, this was a first-class, fully functional item of the kind I paid £25 for only a few years ago. Find out what's hot on the top tech execs' agendas for 2008… ¦ Video: CIO Agenda 2008 ¦ Naked CIO: The true cost of IT ¦ Why IT must...

Tags: storage, innovation, technology costs

[14 May 2008]

Star Technology Services Integrates Its Business on an Enterprise Resource Planning Application

whitepaper Star Technology wanted to deliver, maintain, and enhance a world class business infrastructure to enable Star to achieve and exceed its corporate objectives and develop an integrated system which supports Star's requirements and proposed business...

Tags: erp

[14 May 2008]

Endpoint Security: Reduce Risk and Lower Cost and Complexity

whitepaper Symantec's Endpoint Security solution offers proven, world-class protection without added resource burden, so organizations can efficiently manage security for all its endpoints and gain confidence that corporate assets and business operations are...

Tags: security management

[14 May 2008]

Exploring the Benefits of 3G Wireless Integrated into Business-Class Routers

whitepaper Highlights the business and cost benefits to be gained by implementing business-class routers with integrated 3G wireless technologies This Yankee Group Report examines how enterprises can begin capitalizing on emerging wireless technologies today...

Tags: infrastructure management

[12 May 2008]

Using CARS to Improve Quality: A Compuware Application Reliability Solution Business Case Paper

whitepaper This unique, four-course dining experience featured world-class chefs and sommeliers, who shared their secrets about delivering signature dishes and top-quality dining. Compuware recently hosted a one-of-a-kind roadshow, "The Four Courses of...

Tags: infrastructure management, dining, class, events

[09 May 2008]

The Weekly Round-Up: 02.05.08

Round-Up After all, there are small businesses and middle-class citizens to tax heavily. According to the written answer, the minister added: "HMRC has a strict policy forbidding staff to access customer records, unless they have a legitimate business need.

Tags: iplayer, iphone, blackberry, vista

[02 May 2008]

TechNet Webcast: Introducing Microsoft Operations Manager 2005 (MOM 2005): A Preview - Level 200

whitepaper This webcast will discuss how Microsoft Operations Manager (MOM) 2005, a cornerstone of the Dynamic Systems Initiative, helps to improve the manageability of the Windows Server System environment through open and scalable enterprise-class...

Tags: monitoring systems

[02 May 2008]

AMD chips into business market

News On Monday the chipmaker launched what it is calling its Business Class platform, previously code-named Hardcastle. According to AMD, its first commercial Business Class notebooks will be based on the company's upcoming Puma platform.

Tags: chips, intel, amd

[29 Apr 2008]

Break free from routine IT management with Microsoft Online Services

whitepaper This exciting new family of online services delivers the enterprise-class capabilities of Microsoft software as hosted business services. Through a software-plus-service approach you will have access to a new generation of best-in-class hosted e...

Tags: portals, hosted, class, online services

[24 Apr 2008]

Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya

whitepaper The Enterprise PBX Comparison Guide from VoIP-News compares leading IP PBX systems from both established and new vendors that are all enterprise class. The Enterprise IP PBX market is rapidly changing to keep pace with the rapid technological and...

Tags: voip - ip telephony, phone, pbx, ip pbx

[24 Apr 2008]

AT&T Help Desk

whitepaper This paper addresses the challenges in building this class of applications particularly when speech data is limited or unavailable. This paper presents the TTS Help Desk as an example of a service that has been deployed for automating the customer...

Tags: help desk

[12 Apr 2008]

The CMO's Strategic Agenda Benchmark Report

whitepaper This Aberdeen Group reports provides a blueprint of what best-in-class CMOs (Chief Marketing Officers) do to improve marketing effectiveness through marketing automation. Marketing executives face a constant stream of business pressure.

Tags: customer support services, marketing, effectiveness, face

[11 Apr 2008]

Next generation e-business solutions

whitepaper See how IBM can give you a competitive edge with highly secure wireless infrastructures, improved productivity, enterprise class security and easily deployed implementation. To compete in today's fast business environment, mid-size businesses are...

Tags: windows ce, productivity, networking, investments

[11 Apr 2008]

Next generation e-business solutions

whitepaper See how IBM can give you a competitive edge with highly secure wireless infrastructures, improved productivity, enterprise class security and easily deployed implementation. To compete in today's fast business environment, mid-size businesses are...

Tags: windows ce, productivity, employees, cisco systems

[11 Apr 2008]

Ten Pillars for World Class Business

whitepaper This paper addresses the fundamental uses of a business process management system in today’s business environment, outlines benefits and returns for BPM, and highlights the essential functional elements of an effective business process management...

Tags: business management, business process, process management, business process management

[10 Apr 2008]

Achieving Business Results through Training

whitepaper How do world-class companies achieve business results through training? What makes a training process worthwhile, now and in the long run? How can you know if your company is getting the best possible return on its training investment, and how can...

Tags: courseware, training, employees, class

[10 Apr 2008]

HP Client Management Interface Technical White Paper

whitepaper HP CMI is an open architecture for gathering client computer inventory, monitoring health events, and managing BIOS configuration settings on HP business class client computers. This interface is included standard on select new models beginning...

Tags: security management, client, interface, hp compaq

[10 Apr 2008]

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