Ito in comment and analysis
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Editor's Blog: Some offshoring fallacies
Comment Not sure whether Rajeev Sawhney from HCL, a second-tier though still significant Indian ITO and BPO provider, would be. Naff name but interesting couple of hours. At the end of a long day, two long-time silicon.com... [06 Sep 2006]
Meta Group Quarterly: CIOs - coming out of a slump
Comment Attempts either to skip or to shortchange needed quality improvements will adversely affect ITO responsiveness and the ability to be adaptive. Three months into 2004 and it's clear the priorities of those at the top of... [05 Apr 2004]
Meta Group Quarterly: From 'efficiency' to 'value'
Comment Regardless of how closely IT products and services are tied to the real needs of the business, if senior management does not clearly understand what the ITO is doing, it will be treated as a cost centre. [02 Jul 2003]
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