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avaya

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Editor's Blog: Nortel's comeback?

Comment There was a lot of talk about Nortel buying Avaya, one of the other equipment big boys - albeit with an enterprise, rather than enterprise-plus-service-provider, profile which many of its rivals, including Nortel, have.

Tags: private equity, zafirovski , avaya, nortel

[20 Sep 2007]

Tech brands getting a sporting chance

Comment From the Vodafone Derby to the Fifa World Cup (brought to you in association with Avaya, Toshiba and Yahoo! And although the sponsors benefit from unrivalled exposure in terms of brand awareness, Avaya was another of the 15 sponsors and is a...

Tags: ricoh, football, fifa, world cup

[24 Jul 2006]

Linux comes to the telephone

Linux comes to the telephone

Comment These have typically been built on proprietary operating systems, from large companies such as Alcatel, Avaya, Nortel or Siemens. Linux desktops and servers are widespread. But Linux telephones? It could be the biggest use yet.

Tags: open source, linux, voip

[06 Jul 2005]

IP poised to storm the call centre

Comment In fact, all the leading IVR vendors such as Avaya, Edify, Genesys, Intervoice, Nortel and VoiceGenie support SIP and in doing so have integrated VoIP capabilities into their platform offerings. The IT industry has a tendency to over-hype new...

Tags: call centre, voip

[16 Feb 2005]

Call centres lag behind on IP adoption

Comment It doesn't lack support from the vendor community - Cisco, Avaya and Nortel among others have put their full weight behind the tech. John van der Linde, director of converged applications for Avaya in the UK & Ireland, explains: "IP helps banks...

Tags: call centre, voip

[01 Feb 2005]

Quocirca's Straight Talking: Wi-Fi on smart phones a smart idea?

Quocirca's Straight Talking: Wi-Fi on smart phones a smart idea?

Comment The most notable example of the Wi-Fi/VoIP combination comes as a result of the Motorola/Avaya/Proxim alliance. Is this the start of something big or a footnote in mobile history? Unlike most things in the mobile phone world, the answer, says...

Tags: smart phones, wi-fi

[20 Aug 2004]

Can Microsoft deliver on CRM?

Comment It will work on our Small Business Server 2003, which is a lot cheaper than pulling-in a full Microsoft infrastructure,” she advocates, explaining that partnerships with Avaya and Genesys, for example, could offer further choice in functionality.

Tags: crm, microsoft

[10 Feb 2004]

Quocirca’s Straight Talking... What to expect in 2004

Quocirca’s Straight Talking... What to expect in 2004

Comment Winners here will include Cisco and Avaya, alongside smaller upcoming players such as Interactive Intelligence. Kicking off a brand new series exclusive to silicon.com, Quocirca's service director Clive Longbottom asks what - and who - the winners...

Tags: quocirca, 2004

[02 Jan 2004]

Convergence: lower costs and extra flexibility - the IP VPN promise

Comment When Avaya implemented an IP VPN and remote access policy for all its UK workers, it estimated that it saved around £4,000 a year per person in the process. Heavy-duty applications from the likes of Oracle, SAP and Siebel, not to mention run-of-the...

Tags: ipsec, mpls, ssl, equant

[20 May 2003]

Managing convergence - the key points every company should know about

Comment Crane Telecommunications is the main distributor of the Avaya product line, and Tim Brooks, product marketing director, says that it offers a training course to its reseller partners called Five Steps to Convergence.

Tags: audit, auditing, plewes, convergence

[14 May 2003]

The Ovum View: WLAN - beyond simple data access

Comment Last month Motorola declared a partnership with Avaya and Proxim to develop devices and services for enterprise use and it has followed this up with a trial with US mobile network operator Nextel of dual-mode WLAN-cellular handsets.

Tags: qos, voip, info fuelling, 802.11

[17 Apr 2003]

Meet the 21st century World Cup photographer

Comment This year enterprise networking specialist Avaya has installed and will manage wireless LANs at the 20 host stadia, promising to bring high-speed connectivity to reporters and photographers at pitch-side.

[28 May 2002]

The networking of the World Cup

Comment He is the Avaya regional MD for the World Cup, meaning he is responsible for making sure all the networking in Japan and South Korea - between 20 stadia and two international media centres - works. Short of seeing how things go throughout June it's...

[18 May 2002]

Bye, bye monkey

Comment Last Monday, we published a story about an initiative by Avaya to give mobile workers access to the corporate LAN while on the road by wiring up burger vans along the busy A3 between London and Portsmouth (http://www.silicon.com/a52305 ).

[05 Apr 2002]

World of sport - and commercial opportunities for vendors

Comment We've also spoken to Avaya, the company charged with networking 20 stadia across Japan and South Korea, using voice over IP and ATM technologies for 15,000 journalists, broadcasters and security staff.

[18 Mar 2002]

Avaya: From PBXes to CRM?

Comment In this second look at large vendors with an interest in pushing CRM, the former enterprise unit of now-troubled Lucent, Avaya falls under the spotlight. Avaya's offering includes a business intelligence analysis tool.

[14 Jun 2001]

Out of tune

Comment So it was with some sadness that networking company Avaya uncovered some truly spectacular examples of inappropriate (if not downright crass) hold music. Even more violent feelings are invoked when the hold music has clearly been composed by a five...

[03 May 2001]

Avaya stands alone, OpenVMS boosted, and Oracle takes its own medicine.

Comment Lucent spin-off Avaya started trading independently last week and hasn't done too well so far. It seems this is not the case and that Avaya might have benefited from a short delay before breaking away from Lucent.

[09 Oct 2000]

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