baa

Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…

Comment I'm surprised BAA didn't take a leaf out of the rail industry's book. Perhaps BA and BAA were a tad over-ambitious in transferring all BA operations to the new terminal in one go. One bright spot - the data commissioner told BAA exactly what they...

Tags: laptop, t5, heathrow, mobile

[Find Related Articles]

[03 Apr 2008]

How did the Heathrow T5 launch go so wrong?

Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.

Tags: airport, testing, baa, ba

[Find Related Articles]

[28 Mar 2008]

The Weekly Round-Up: 28.03.08

Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". The first travel-themed report of the week is news that Ofcom has waved a couple of table...

Tags: ofcom, wi-fi, train, plane

[Find Related Articles]

[28 Mar 2008]

Richard Rundle

CIO Profile BAA was bought by Spanish construction business Ferrovial for £10.3bn last year and IT director Richard Rundle's challenges under the new owners are to help simplify the business, deliver higher levels of service and security to passengers...

[Find Related Articles]

[06 Jun 2007]

Andy Hooper

CIO Profile Execution and delivery against challenging deadlines has been a feature of Andy Hooper's career, most notably in his last role on BAA's Terminal 5 construction project at Heathrow Airport where missing milestone target dates for the deployment of...

[Find Related Articles]

[06 Jun 2007]

Peter Cochrane's Blog: Airport security frustrations

Comment BAA staff also regularly assailed me to check, at least three times before security, that I have no fluids, balms or other substances in my pockets or hand baggage. On each occasion I have been subject to the new security regime inflicted by BAA...

Tags: business travel, biometrics

[Find Related Articles]

[25 Sep 2006]

Leader: IT at the heart of T5

Leader Information systems are a huge concern for the BAA team that's masterminding the £4.2bn project. BAA CIO Paul Coby has said the wireless tagging technology will not be used on the baggage system immediately because of cost and logistics...

Tags: heathrow terminal 5, wireless internet

[Find Related Articles]

[20 Feb 2006]