best practice business change in comment and analysis
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The Naked CIO: Process not bureaucracy
Comment Find out what's hot on the top tech execs' agendas for 2008… ¦ Video: CIO Agenda 2008 ¦ Naked CIO: The true cost of IT ¦ Why IT must escape the belt-tightening ¦ Cost-cutting tops CIO priorities ¦ Recession fears hit IT... [12 May 2008]
IT's not broken but still needs fixing
Comment Although most would agree the corporate world is largely free from crisis, this sentiment is not reflected throughout the entire business ecosystem - especially in IT. When asked 'how well does IT help your business achieve strategic and... [14 Aug 2007]
The McCue Interview: British Energy CIO, Ian Campbell
Comment Campbell - who was voted one of the UK's top 50 CIOs in the silicon.com CIO50 - has been group CIO at British Energy since 2005 when he was brought in to lead a programme of change across the IT function - which he says was fragmented, not aligned... [13 Aug 2007]
How do you get your head around 'risk'?
Comment It should give rise to control decisions that are proportionate to the value at risk and lastly, it needs to take account of the business need for the assets, making sure that they are available to the people who need them for their work, as and... [06 Jul 2007]
Richard Rundle
CIO Profile BAA was bought by Spanish construction business Ferrovial for £10.3bn last year and IT director Richard Rundle's challenges under the new owners are to help simplify the business, deliver higher levels of service and security to passengers... [06 Jun 2007]
How to avoid an ERP disaster
Comment The software itself is now rarely the cause of these kinds of problems, the root cause of which can more often be linked to the massive business and process change associated with implementing an ERP system. [12 Jul 2006]
The McCue Interview: United Business Media CIO Matthew Graham-Hyde
Comment That's around business technology and platforms and governance models. This is something United Business Media's (UBM) group CIO Matthew Graham-Hyde can testify to. In terms of governance and best practice that means things like the introduction of... [22 May 2006]
Analyst View: What makes your business tick?
Comment From a top-down perspective, the best place to start in CPM is to measure the business so that senior management can understand where it stands. Looking to make your business more efficient? Companies usually improve parts of the business and then... [18 Apr 2005]
Devil's Advocate: Outsourcing just the latest fashion?
Comment Management regarded the IT behind rail maintenance as a core business process. Of the three factors saving money is always favourably regarded in a business case. Of course, fashion is never cited in business cases for outsourcing but it has an... [12 Oct 2004]
Boardroom Despatches: IBM's second wind
Comment In fact, some readers of this column will know that's just good business practice. The PwC people really do understand business. Now IBM 'speaks with business voice'. They are hard-hitting, business-literate IT consultants. [24 Sep 2004]
Meta Group Quarterly: What CIOs need to succeed
Comment Based on Meta Group's market research and best practices, to help achieve IT's mission as a department, CIOs must embrace and mix the following staff skills and traits when working with business clients: analytical - sees the relationship between... [02 Aug 2004]
Ageism in IT: Employers must change their ways
Comment The campaign has developed a guidebook for employers, Age Diversity at Work, A Practical Guide For Business, which covers good practice in employment from recruitment and selection through training and development and onto retirement. [10 Jun 2004]
Portals and knowledge management - doors opening
Comment Many of these projects failed because companies had failed to tie knowledge management to a business objective. Companies have long tried to both make sense of all the information that they have collectively accumulated over time and try to capture... [26 Apr 2004]
The Bloor Perspective: Dangerous technology, Sun's one and search engine shenanigans
Comment The company was established to develop advanced server technology and Sun believes that it will gain computing technology directly applicable to its systems business. The most obviously dangerous practice is the use of spreadsheets. [16 Feb 2004]
Call centre outsourcing: It's just not an issue
Comment While setting up a shoddy call centre in order to get your hands on the cash might have seemed an all-too-tempting prospect for fly-by-night operators, the Swedish authorities did their best to deter such a practice. [11 Feb 2004]
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