centres in comment and analysis
Leading a horse to water
Comment Driving through things like the tell-us-once programmes or the work we are doing on contact centres are all critically important and if you asked me what my priority is in 12 months' time, I would give you the same answer," adds Suffolk. [23 Jun 2008]
Trevor Hanna
CIO Profile In addition to that role he is currently leading a project across six divisions of Associated British Foods to create a UK IT Shared service to combine the organisation's UK data centres and deliver common infrastructure services. [11 Jun 2008]
The CIO's route to the top
Comment Wishart, who has a degree in geological sciences and a PGCE teaching qualification spent five years running white-water rafting trips in Kathmandu and outdoor centres in Wales before joining Hoskyns (now Capgemini) in IT recruitment sales. [11 Jun 2008]
Gary Arthurs
CIO Profile Prior to joining the retailer, Arthurs, who has a marketing degree from Lancaster University, spent seven years at electrical retailer Comet as head of IT - with an IT remit covering its stores, warehouses, after sales centres, home delivery... [11 Jun 2008]
Ben Wishart
CIO Profile Wishart, who has a degree in geological sciences and a PGCE teaching qualification actually started out as an outdoor activities instructor and spent five years running white-water rafting operations in Kathmandu and outdoor centres in Wales. [11 Jun 2008]
Ian Buchanan
CIO Profile Underpinning this is a recently completed virtualised IP infrastructure for Alliance & Leicester's branch network, ATMs and call centres. As a member of the Alliance & Leicester's executive committee, Ian Buchanan has accountability for IT and... [11 Jun 2008]
What scores in the global tech league?
Comment It seems every government is now playing this game, because the analysts are all publishing detailed charts and research that details the best place to offshore - aiming to guide those managers responsible for setting up offshore delivery centres. [03 Jun 2008]
Quocirca's Straight Talking: Just how distributed is your business?
Comment In other cases it is home working that enables staff to work in the first place - for example, agents of virtual call centres permanently based at home. Demand on corporate networks for distributed services these days goes well beyond the usual IT... [24 Apr 2008]
The McCue Interview: Steven Bandrowczak, CIO, Nortel
Comment That includes two major data centres and 12 satellite centres, along with 1,500 servers and 40,000 desktops running Windows XP, and SAP for business applications. There are skills around communication, driving change - CIOs are being asked to do a... [01 Apr 2008]
Retail leaders will open up in tough times
Comment Retail boards will no doubt feed that hurt down to their cost centres - and that invariably means cutbacks in IT projects. An icy wind is blowing through the high street. The danger is that a downturn will bite into IT spending even though... [13 Mar 2008]
ID cards are dead
Comment The genius in that plan is to make the private sector pay for the biometric enrolment centres where people will have to queue up to have their fingerprints and irises scanned for the national identity register. [07 Mar 2008]
Can the government offshore with confidence?
Comment Suffolk's stance is common in the upper echelons of the government and based on the premise that suppliers would not have created centres in low-cost locations if they didn't think they could create value for their clients. [14 Feb 2008]
Why you should be outsourcing your data centres
Comment Multinationals have led the way in outsourcing their data centres to specialised third parties. Building impregnable data centres places severe strain on limited resources. Deutsche Bank got around the problem in 2004 by deciding that only... [04 Feb 2008]
The truth about software as a service
Comment For Google, applications mean office tools: calendars, spreadsheets, word processors and so on - a direct challenge to Microsoft's hugely popular Office products - but all delivered on-demand via a web browser from one of Google's glistening data... [23 Jan 2008]
Virtualisation cuts carbon and servers
Comment Computing may drive efficiency but the data centres that run business are often far from efficient. Fujitsu Siemens Computers recently released a report suggesting that the UK's data centres are wasting enough energy to burn through 1.2 million... [21 Dec 2007]
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