citizen in comment and analysis
Legal Eye: Blogging cowboys ride the Wild Web
Comment That growing demand for, and willing supply of, online feedback, commentary and citizen journalism means - on the face of our survey evidence - there will be an increasing number of users who'll say they'll publish and be damned. [05 Jun 2008]
Just whose legislation rules the internet?
Comment In the autumn of 2005, I wrote a column welcoming the arrival of the citizen journalist as a much-needed boost to an increasingly moribund democratic process in the UK. The citizen journalist now has a reach quite undreamed of until relatively... [05 Mar 2008]
Indian IT outsourcers look ahead
Comment He went on to set out an agenda for the coming decade that included a national facility for registering land, a unified system for identifying each Indian citizen electronically, and distribution channels that would reach every citizen, even in... [14 Feb 2008]
Can the government offshore with confidence?
Comment In my conversations with government CIO John Suffolk, he has always highlighted the importance of delivering value for money for the citizen. The government can see the attractions of offshoring IT but has yet to decide whether to push these... [14 Feb 2008]
Dear silicon.com... More data breaches and Google vs Wikipedia…
Comment Twenty or so years ago losing a hard disk drive containing citizen information would not have been possible without a truck. Reader Comments of the Week showcases how our users are responding to the latest tech news and views on the site. [20 Dec 2007]
Whose data is it anyway?
Comment Government, and indeed the private sector, needs to start thinking of citizen data as our data. Eric Woods looks at the possible impact of this debacle on the broader government IT agenda and asks if a new approach to citizen data might emerge. [17 Dec 2007]
Dear silicon.com... Data security... e-learning a bit of a bore?... ID cards debate... skip vista?
Comment We could however have ID cards without a central database, giving each citizen custody of their own data. What's got silicon.com readers reaching for their keyboards this week? Reader Comments of the Week showcases how our users are responding to... [13 Dec 2007]
The rise and rise of the Asian tech empire
AS Analysis Jack Ma from online trading success Alibaba.com just missed the top tier at 11, Oh Yeon-Ho, the man behind South Korean citizen journalism site OhMyNews.com, was at 16, and Stan Shih, the founder of Taiwanese Acer, was at 35. [12 Oct 2007]
Web 2.0 and the public sector
Comment The move towards citizen-centric government takes on a new meaning when we have the facility for large-scale feedback and dialogue on government policies or on the quality of services. Web 2.0-based social computing has the potential to release... [11 Oct 2007]
A litany of disasters has made shared services easy to swallow
Comment The idea is that the re-organisation of these on a local or a national basis could free resources that could be re-invested in citizen focused activities and the improvement of services. If IT suppliers are worried shared services might mean fewer... [20 Jun 2007]
Steve Palmer
CIO Profile Citizen access is a key issue in Hillingdon, which is a multi-cultural borough with areas of significant deprivation despite having Heathrow Airport within its boundaries and high levels of commercial investment. [06 Jun 2007]
The Varney Report: An ideal or a blueprint?
Comment But with increasing demands for transparency and taxpayers expecting a better degree of service for the money they are spending, the government is having to toe the customer - or citizen - relationship line. [29 May 2007]
Leader: NTL:Telewest - can the brand be rescued?
Leader NTL:Telewest is an oxymoron when it comes to customer service - the latter held up as a model citizen in dealing with users, the former as the industry's whipping boy. Yesterday was the first birthday of NTL:Telewest. [07 Mar 2007]
Opinion: Why I fear joined-up government
Comment Back in the good old days before every bus, train and lamppost carried a CCTV camera and Ripa (Regulation and Investigatory Power Act) was a twinkle in Home Secretary, Jack Straw's eye, silicon.com asked me to comment on another crazy-sounding... [18 Jan 2007]
Editor's Blog: Don't knock e-government until you've tried it
Comment Only I'm not sure my local authority is employing it, cutely turning that letter 'C' from 'customer' to 'citizen'. And they're perhaps even better in my mind when I compare them to more routine interactions with those we pay to manage and provide... [17 Nov 2006]
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