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Will consumers always want free banking?

Comment The High Court has decided consumer contract law can be used to determine whether bank overdraft charges are fair. For once, the main beneficiary will be the consumer, as market developments already under way speed up.

Tags: oft, free banking

[12 May 2008]

Legal Eye: Google declares trademark open season

Comment Who is the real loser, asks lawyer Sian Croxon - the trademark holder, the consumer or the law itself? Trademark protection vs consumer choice. If you're like me, you've never given much thought to how search engines work - you're happy to enter...

Tags: keywords, google, search engines, trademarks

[30 Apr 2008]

Legal Eye: Could you end up footing your e-crime bill?

Comment Because most internet crime cases involve misuse of bank accounts and bank or credit cards, how banks treat losses to the customer's accounts is paramount to maintaining consumer confidence in online trading.

Tags: online banking, fraud, e-crime

[15 Apr 2008]

Retail leaders will open up in tough times

Retail leaders will open up in tough times

Comment They are the organisations that feel the impact of smaller consumer pockets the most. An icy wind is blowing through the high street. The danger is that a downturn will bite into IT spending even though technology could be retailers' saviour, says...

Tags: recession, john lewis partnership, carphone warehouse, supplier

[13 Mar 2008]

The Naked CIO: Identity crisis

Comment So why as a consumer does he blithely share his own personal details at the drop of a hat? I wonder how much I pay as a consumer for the privilege of using digital and electronics for purchases and to manage my life.

Tags: identity, security, data theft, ecommerce

[25 Feb 2008]

The Weekly Round-Up: 22.02.08

Round-Up These days the phrase is commonly associated with Microsoft after its much trumpeted commitment to improve consumer faith in its commercial software. Trustworthy computing. It's a nice concept. The Seattle company was particularly keen to underline...

Tags: facebook, ebay, sp1, vista

[22 Feb 2008]

Editor's Blog: If you want to know about Microsoft-Yahoo!...

Comment Of course, it's just another reflection of how much a part of everyday life these once esoteric technologies have become and how deep and wide the audience for consumer tech is now. It's often the case, when a big tech news story impinges on the...

Tags: microsoft, hmrc, taxi, yahoo

[12 Feb 2008]

Minority Report: MacBook Air - slim chance of success?

Comment Crucially, the Cube also squeezed itself in between the consumer iMac and the pro Power Mac. Two laptops, consumer and pro. Two desktops, consumer and pro. Hit or miss? Seb Janacek assesses its chances.

Tags: apple, laptops, jobs, macbook

[06 Feb 2008]

Retail in a rut: IT to the rescue?

Comment As the Christmas sales figures proved, retailers looking for any significant growth this year will have to look online. But what impact will that have on retail IT investment in 2008, asks Penelope Ody.

Tags: retail, investment, internet, leisure

[25 Jan 2008]

The Weekly Round-Up: 11.01.08

Round-Up The great man bid adieu to the annual consumer electronics bore-fest with an underwhelming keynote (apart from this embarrassing episode) that left even Microsoft fanboys - no, really, there are some - disappointed and snoozing in their plaid shirts.

Tags: ces, bill gates, microsoft, surface

[11 Jan 2008]

Bill Gates Q&A: On why 'it's all about software'

Comment But it's unclear whether Microsoft's dominance in the computer industry will carry over to new consumer-oriented markets, or whether rivals such as Google and Apple will ultimately gain the upper hand.

Tags: bill gates, ces, vista, entertainment

[08 Jan 2008]

E-tailers beware: OFT web sweep is imminent

Comment On the cancellation of a contract, any sum paid by the consumer must be repaid as soon as possible and, in any case, within 30 days of cancellation. Unless the parties agree otherwise, the supplier must perform the contract within 30 days from the...

Tags: e-tail, regulation, oft, regulations

[14 Dec 2007]

Dear silicon.com... 'me hearties shun Vista… techies on the move?… bosses out of tune

Comment Pro consumer… Businesses warned over consumer tech 'bargains' Underneath the badge there is no difference between similarly specced machines; the difference is only on the unwarranted price differential which exists between business and consumer...

Tags: vista, desktops, jobs, music

[06 Dec 2007]

Editor's blog: What your identity is worth

Comment But it's not just about the consumer - it's also about giving the business a clearer idea of where their responsibilities lie and what to do when things go wrong. I always thought the cliche 'like looking for a needle in a haystack' was in need of...

Tags: full disclosure, hmrc, data, laws

[05 Dec 2007]

Web 2.0 threat looms

Comment The analyst firm warns web 2.0 applications could herald widespread identity theft and transaction fraud, give malware a new infection super highway, erode social networks and eventually create a total consumer loss of confidence in the web platform.

Tags: malware, social networking, security, web 2.0

[26 Nov 2007]

Tech Visions: TV extends its reach

Comment And then they see that, 'oh, it doesn't allow the consumer to sling to 5,000 people? So, for guys like us, when we first came out with the Slingbox, there was a lot of concern from the content owners about anything new that changes things that...

Tags: digital media, mobile tv, slingbox, internet video

[24 Oct 2007]

Jonathan Ive

AS Profile More than that, he has established levels of design in consumer electronics that the rest of the industry has been forced to follow. Jonathan Ive is the British designer who has set Apple's products apart from those of its rivals.

[12 Oct 2007]

James Murdoch

AS Profile The judges were impressed with the introduction of the Sky+ Box home hub, which could compete with the PC server's position in the consumer market as a single device for music, video and internet access.

[12 Oct 2007]

Meg Whitman

AS Profile Whitman is an expert in brand building and consumer technology. As CEO of eBay since 1998, Whitman has overseen the development of the auction site into one of the world's biggest online brands despite fierce competition from Amazon.com's Jeff Bezos.

[12 Oct 2007]

Location, location, location...

Comment The global digital age has had a profound impact on consumer access to maps, which are becoming an intrinsic part of everyday life. Whether it is best-performing stores or sales people, capacity of utility networks, customer and market...

Tags: gps, mapping, lbs, rfid

[09 Oct 2007]

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