delivery centre in comment and analysis
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Gary Arthurs
CIO Profile Prior to joining the retailer, Arthurs, who has a marketing degree from Lancaster University, spent seven years at electrical retailer Comet as head of IT - with an IT remit covering its stores, warehouses, after sales centres, home delivery... [11 Jun 2008]
Richard Steel
CIO Profile Steel isn't afraid of making tough decisions after ditching Linux trials at Newham to sign a new licensing agreement with Microsoft a few years ago, and under Steel's leadership Newham achieved the government's electronic service delivery targets... [11 Jun 2008]
What scores in the global tech league?
Comment It seems every government is now playing this game, because the analysts are all publishing detailed charts and research that details the best place to offshore - aiming to guide those managers responsible for setting up offshore delivery centres. [03 Jun 2008]
The McCue Interview: Claire Hamon, CIO, Rok Group
Comment I think the alignment between the vision and the ambition of the politician and the delivery capability of his department may be a mismatch. After that she headed up project delivery for the bank's retail ecommerce business at the height of the dot... [13 May 2008]
What governance can really mean to business
Comment To comply with information delivery requests is problematic, time-consuming and - for 50 per cent of organisations involved in litigation - considered a bad experience. New research suggests there are signs it is finally taking centre stage in many... [28 Mar 2008]
Getting more out of the net
Comment There are three main reasons why businesses of all sizes are set to become increasingly reliant on the internet: greater automation of cross-organisational business processes; flexible locations for data centres; and the rapid growth of the... [02 Nov 2007]
Data centre in a box
Comment However, Sun offers a discount on the approximately €500,000 price tag if you fill it with Sun servers, and for a price they will even build it out for you prior to delivery. Sun's new 'data centre in a container' is certainly innovative. [18 Jun 2007]
Steve Palmer
CIO Profile His brief includes responsibility for the council's IT and communications infrastructure, multi-channel call centre and e-delivery. One of the handful of public sector representatives gracing the list, Steve Palmer has a leading role in the London... [06 Jun 2007]
Andy Hooper
CIO Profile Execution and delivery against challenging deadlines has been a feature of Andy Hooper's career, most notably in his last role on BAA's Terminal 5 construction project at Heathrow Airport where missing milestone target dates for the deployment of... [06 Jun 2007]
Gerry Pennell
CIO Profile Pennell quickly rose from director of ICT development and delivery and then IT director for CFS to become CIO of the Co-operative Group - which also includes its grocery stores, travel and pharmacy businesses - in 2005. [06 Jun 2007]
The Varney Report: An ideal or a blueprint?
Comment This strategy signals the government's recognition that services have an increasingly important role to play in public sector delivery. From suppliers over-promising on what they are going to deliver, to government agencies trying to nail suppliers... [29 May 2007]
Will's Web Watch: Computer says 'no'
Comment Just yesterday morning, when I should have been taking delivery of a Nintendo Wii, I received an email from UK retail giant John Lewis telling me my order had been cancelled. It was then suggested I might like to get myself up to Brent Cross... [10 May 2007]
Minority Report: Disney, Pixar and Apple - what happens next
Comment Either way, Jobs is now in a key position to help guide Disney's considerable network assets down the digital delivery channel. The Apple CEO has proved that online delivery of music can work and video-on-demand seems the most likely candidate for... [03 Feb 2006]
Quocirca's Straight Talking: Offshoring - it ain't easy
Comment Once you have decided to go ahead with an offshoring project, make sure you have a very strong project management structure in place to ensure successful delivery. True, the attractions of programmers or call centre staff at low rates might be... [02 Feb 2006]
Quocirca's Straight Talking: Gov't IT - get it right
Comment These should be specific, measurable and targeted to the local situation or central government policy delivery, and should take into account what the customer wants. Whilst much of the strategy is eminently sensible - put the customer at the centre... [01 Dec 2005]
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