enhanced services in comment and analysis
Off the peg or tailor made?
Comment The week before, SAP announced it had dropped a lower-priced support service, instead contracting new users to an enhanced and more expensive 24/7 arrangement. Services that exist in the cloud outside company boundaries make users worry about... [16 Jun 2008]
Will consumers always want free banking?
Comment The power of such groups has been considerably enhanced by both the internet and the wide reach of media channels that have picked up the issue. But these services are unlikely to be under threat. Last month's High Court ruling on overdraft charges... [12 May 2008]
The CIO revolution in public sector IT: The next phase
Comment A key factor in the enhanced IT capability of the public sector in recent years has been the recognition of the importance of the CIO role in both central and local government. The next few years will be critical in showing the real value of IT in... [31 Aug 2007]
Dave Lynch
CIO Profile Lynch, who took up the Go-Ahead role in 2004, is a UK transport expert and delivers the IT to support real-time information, enhanced ticketing and ecommerce channels. Dave Lynch is responsible for the technology function at Newcastle-based bus... [06 Jun 2007]
The Weekly Round-Up: 20.04.07
Round-Up When asked if Google's enhanced Docs & Spreadsheets would compete with Microsoft Office, Schmidt played it cool: "We don't think so. After all, the company's simple home page is one of the first ports of call for users all around the world, while... [20 Apr 2007]
The SME hype cycle
Comment The core business of these players is to make money from their R&D investment in new and enhanced technologies. Read silicon.com's special report on SME procurement, including analysis on SMEs and open source, how small businesses buy IT, and a... [25 Jul 2006]
Peter Cochrane's Blog: 7/7 shows we need more networks
Comment I have always felt that safety and security is always enhanced by diversity. Voice calls on fixed and mobile phones were impossible but the internet and text services came to the rescue. A hotel close to Lambeth Bridge, London [08 Jul 2005]
PMO: What is it and do you need one?
Comment If one project is not delivering the expected benefits, then other benefits may be enhanced. Ian Rutherford, a partner in infrastructure managed services at Unisys, uses PMOs internally to manage customer programmes. [23 Mar 2005]
VoIP: Has the dream of convergence failed?
Comment IP phones have all sorts of enhanced features, like follow-me roaming, presence applications and instant messenger compatibility. On a normal system, to move a number from one desk to another requires the services of an engineer, which can cost up... [21 Jan 2005]
Quocirca's Straight Talking: Pick a killer mobile app
Comment Voice services can be enhanced without expensive or complex phones. This includes enhanced quality of service, security features such as virtual private networks, business intelligence detailing how the network is being used and customer care or... [29 Oct 2004]
The Bloor Perspective: SMS spam, go phish and Windows Media Center
Comment While it forecasts that short message services (SMS) will peak and plateau in 2004 and years beyond, it forecasts 100 per cent compound annual growth in enhanced message services, multimedia message services, instant message services and email... [29 Sep 2003]
The Bloor Perspective: Net sales figures, Six Sigma and videoconferencing
Comment To encourage this to increase further, its is boosting the quality of its online offerings, including enhanced customer service, and will make electronic ticketing available on all of the routes worldwide served by itself and its partners. [08 Sep 2003]
The Bloor Perspective: Trusting Trustworthy Computing and m-commerce made easy
Comment However, one is left thinking that Kerberos support has been enhanced solely to facilitate support of the Kerberos legacy. This has been achieved through a combination of adopting good practice by reducing the total number of services running by... [12 May 2003]
The Ovum View: N-gage - Nokia guns for gaming
Comment This means that, at its heart, it is still a phone, only it is enhanced beyond the typical gaming capabilities of ordinary phones. The introduction will be a valuable learning experience given that mobile gaming is destined to be an important part... [05 Feb 2003]
The Director's Cut: Avoiding overload
Comment We use about 2 per cent of our capacity and it can be enhanced, by relaxation, by specific techniques and simply by trusting and using it. Despite the recession, we are still besieged by online news services, digital news channels and the web in... [25 Sep 2002]
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