global process management in comment and analysis
RSS global process management in comment and analysis
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Complexity makes travellers miss their connection
Comment More mature organisations are moving away from leaving users to find their own connectivity, to providing them with access-agnostic tools that automate the whole process. They are looking to software clients not just for ease of use but also for... [12 Jun 2008]
Box-tickers risk serious data breaches
Comment IT security must be viewed in a broader IT governance context, say experts, because the need to fold security and process together demands it. He proposes an IT risk governance chain, in which five broad categories of risk - IT competence... [28 Mar 2008]
Locking down financial security
Comment The administration of role-based access control and the associated provisioning of those roles is a complex process, dependent on organisational structure and employee responsibilities. Access and identity management leaped to the top of the five... [24 Dec 2007]
Getting more out of the net
Comment Whether applications are for internal use only, but especially if they are to form part of a business process that is shared between multiple organisations, they are increasing being run by the software vendors that developed them in the first... [02 Nov 2007]
How to build an IT department
Comment I believe you've described the process as "coaching people out" - isn't that just management speak for getting rid of people? When we put them through the standard recruitment process, we really struggle to get the quality candidates we're looking... [17 Oct 2007]
Link up all parts of your business
Comment Anthony Plewes examines the tools, technologies and techniques that can make the process a lot simpler. John Gledhill, global director of application product management at Lawson Software, which specialises in integrated CRM/ERP systems for medium... [14 Mar 2007]
The Professional CIO: Paul Burfitt, ex-CIO AstraZeneca
Comment There he specialised in process control and was drawn into manufacturing and then distribution as a manager within a European business of ICI. The key strengths required for any IT professional with the ambition to reach executive level are solid... [20 Sep 2006]
Q&A: Cable and Wireless UK CEO Jim Marsh
Comment That's why we acquired Energis, that's why the new management team was put in place - it's all part of the turnaround process. Investing in more people who understand and can deliver the service proposition is important - it's a different set of... [14 Sep 2006]
Opinion: It's all about 'right-sourcing'
Comment Outsourcing may catalyse the process. This is despite the fact that a well-run procurement process should reveal cost data for each service and the quality of technical solutions. When monolithic outsourcings end in acrimony (such as that between... [31 Oct 2005]
The McCue Interview: Unilever CIO Neil Cameron
Comment The technology challenges will always be there whether it's big SAP back-office common process system convergence issues, costs of infrastructure, globalisation of infrastructure, data quality or data standards information. [01 Sep 2005]
Leader: Dell wants blade runners
Leader The company is growing rapidly and has five IT staff exclusively looking after 250 servers which process 50 million messages per week to drivers. Cue Dell and Microsoft teaming up - above and beyond what Microsoft does now with other hardware... [16 Nov 2004]
Analysis: Has the "CIO" reached the end of the line?
Comment Things do not stop there - some outsourcing is process-based, and the role needs to cover this as well. In the silicon.com CIO Jury this week, however, the majority of CIOs put up a robust defence of their role with many claiming IT project... [06 Oct 2004]
CRM on the comeback trail
Comment Spending has shifted away from 'high-ticket' CRM applications and applications that might require substantial process redesign," says Gartner's Biscotti. It is important to spend time analysing the business process before implementing the project. [28 Sep 2004]
Analysis: Enterprise portals in action
Comment The result was a nine-month ROI from automating the document management process. We still have to pursue the sales teams to store it centrally where we can provide more control to the process," he says. [24 Mar 2004]
Meta Group Quarterly: CIOs planning properly
Comment This market maturity will yield repeatable, reusable, governance-focused 'templates' (people, process, policy), further generating more interest, success and thus spending in portfolio management. The best lead and inspire people throughout the... [05 Jan 2004]
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