handled in comment and analysis

SpinVox: Are you listening?

Comment What about the proportion of calls handled by The Brain vs those going via the lughole? An interesting little tale unfolded last week courtesy of a report by BBC's tech correspondent Rory Cellan-Jones, or 'Rory Katherine... [27 Jul 2009]

Naked CIO: Three words - data, data, data

Comment Usually this means setting up a board or group of stakeholders that establish the data guidelines and sign off on how the data will be handled within the greater information architecture. Ensuring the integrity of... [01 Jun 2009]

McCue Interview: Martin Frick, CIO, Avis Europe

Comment However the supply chain management - having the right cars in the right place at the right time and the right price - and the fleet and revenue management are all handled locally by Avis Europe. "Oh boy, welcome to the... [17 Dec 2008]

Data leaks highlight need for content security

Comment At one level they are fining organisations for mishandling data and at another they are starting to impose restrictions on the way data is handled that require businesses to invest in technology - potentially creating... [11 Dec 2008]

Richard Thomas

AS Profile Thomas is now shaping the way Whitehall shares information, having co-authored the Data Sharing Review - a root and branch overhaul of the way data is handled by the public and private sector. Richard Thomas has... [07 Oct 2008]

Outsourcing changes are afoot

Comment Migrating to a converged network brings a number of complexities - complexities that often can be better handled by a managed service provider. Josie Sephton looks at what's changing - and why. Outsourcing comes in many... [16 Sep 2008]

Robin Dargue, Group CIO, Royal Mail

Comment The scale of Royal Mail - 80 million letters and packets handled each day, 24 million customers, 200,000 employees - is what makes the transformation programme daunting and Dargue admits in something of an... [11 Jun 2008]

Paul Coby

AS Profile All aspects of T5, including customer check-in and baggage, will be handled by new, state-of-the-art IT systems. A respected statesman and valued spokesman for the CIO community, Paul Coby's much-used mantra is "there... [12 Oct 2007]

Viviane Reding

AS Profile Not every decision is welcomed of course - for example, Reding earned the disapproval of ISPs earlier this year because of the way the dot-eu domain name registration was handled. It's not often a politician makes it... [12 Oct 2007]

Paul Coby

CIO Profile All aspects of T5, including customer check-in and baggage, will be handled by new, state-of-the-art IT systems. What they say about him: "A real statesman and valued spokesman for the CIO community. Coby's much-used... [06 Jun 2007]

Upwardly Mobile: How the iPhone changed the world

Comment It's all about how the latest entrant into the handset-making world handled its operator 'partner'. When Apple unveiled the iPhone, it set the whole mobile industry talking - not just about the device but about the... [12 Mar 2007]

Leader: Why privacy vs terrorism is no easy battle

Leader And that is why such legislation cannot be handled carefully enough. Europe's head of data protection - the EDPS - hit out this week at claims civil liberties advocates have been hampering anti-terror laws, adding that... [20 Sep 2006]

Leader: ID card dreams and nightmares

Leader The IPS adds: "Anyone now undertaking an interview as part of a Jobcentre Plus benefit application, immigration interview, registering with a general practitioner or applying for a mortgage can expect to have their case... [21 Apr 2006]

Leader: Is disaster recovery talk in poor taste?

Leader And in truth such publicity, handled with care, is not in poor taste by today's standards. Anybody broaching the subject of disaster recovery treads a very thin line between common sense and poor taste. [18 Apr 2006]

Quocirca's Straight Talking: Simple prescriptions for data headaches

Comment However, the WebDAV standard has not previously been bedded down, and integration into Microsoft Office was not handled particularly well. New web-based document management solutions offer hope for those still relying... [05 Apr 2006]

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