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Offshoring stymied by new VAT rules?
Comment Businesses with a wholly or partially exempt VAT status (typically businesses in the financial or insurance sectors) will not be able to make full recovery of this VAT. From 1 January 2010, for the first time business... [11 Nov 2009]
Mark Zuckerberg
AS Profile Social mores, advertising models and even insurance actuarial calculations are all being influenced by FB. As founder and CEO of Facebook, Mark Zuckerberg topped the Agenda Setters list in 2007 after the social network... [08 Oct 2009]
Beyond CRM: How to improve customer interactions
Comment Many enterprises deploy a range of systems, developed and maintained by IT to generate communications - often using Microsoft Word or similar word processing packages, backed by thousands of templates for contracts,... [25 Sep 2009]
India outsourcing workers stressed to the limit
Comment Other companies are doing their bit too, providing counsellors, doctors and nutritionists, as well as gym facilities and medical insurance. The cheery, chatty voice at the other end of your customer care helpline may be... [25 Aug 2009]
Minority Report: Mac tablet? I remain unconvinced
Comment Try using it to call your insurance company. The rumour mill is in overdrive with reports - yet again - that Apple will soon unveil a Mac tablet. Seb Janacek is not so sure… Apple has a successful track record of taking... [18 Aug 2009]
India's social ills soothed by outsourcing leaders?
Comment India's proposed unique identification is along the lines of the American social security number or the British national insurance number. India's successful tech executives are beginning to focus on social problems. [27 Jul 2009]
Tony Mather
CIO Profile He has also worked in various different industries during a 20-year IT career, including insurance (Friends Provident), transport (British Airways), FMCG (Pepsi) and retail (Safeway Stores). Tony Mather is CIO of the... [03 Jun 2009]
Peter Birley
CIO Profile In addition to the legal profession, Birley has held senior IT positions in the London insurance market and manufacturing sectors. Peter Birley has been director of IT and business operations for law firm Browne Jacobson... [03 Jun 2009]
The Weekly Round-Up: 17.04.09
Round-Up Thea is a 32-year-old former BPM software saleswomen who used to sell risk management and quality management software packages to the financial and insurance sectors. Q: How many computer programmers does it take to... [17 Apr 2009]
From IT sales to stand-up comedy
Comment Enter stage right Thea Montgomerie-Anderson, a 32-year-old former BPM software saleswomen who sold risk management and quality management software packages to the financial and insurance sectors, and who, after being... [14 Apr 2009]
Peter Cochrane's Blog: The cloud cometh
Comment All our data - banking details, credit card activity, passport driving licence, national insurance, tax, medical records and so on - is stored somewhere but we don't know where. Compiled in my home office on the first... [02 Apr 2009]
Five alternative careers for IT pros
Comment Technology insurance underwriter In this role, you'll draw upon your knowledge of computer technology and industry best practices in evaluating applications for professional liability insurance policies... [03 Feb 2009]
McCue Interview: Martin Frick, CIO, Avis Europe
Comment You go from insurance which is a very long-lasting business to a very short-paced business like car rental where on a weekly basis we are monitoring to see what is happening in the markets and what actions we need to take. [17 Dec 2008]
Legacy IT holding back insurers
Comment Legacy IT is holding back the European insurance agency. Catherine Stagg-Macey is a senior insurance analyst at Celent UKThis piece is based on the Celent report, The challenge of legacy modernisation,... [16 Dec 2008]
The Weekly Round-Up: 05.12.08
Round-Up But the bods at insurance company More Than have found that Brits suffer from 'music collection deficiency'. Of course in a none-too-subtle manner More Than is simply pointing out we should all have more... [05 Dec 2008]
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