maintenance in comment and analysis
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Simon Post
CIO Profile One big development in the last year was the signing of a $200m deal with Indian IT company Patni for application development and maintenance - delivering key cost savings and flexibility of tech resources. [11 Jun 2008]
Kevin Berry
CIO Profile He looks after everything from strategic business analysis to systems implementation, and also the operational support, maintenance and performance of all systems. As systems director of Waitrose, Kevin Berry is responsible for all IT and... [11 Jun 2008]
Claire Hamon
CIO Profile Claire Hamon joined the construction and building maintenance company Rok Group in August 2007, with responsibility for developing an information systems strategy to support the business and rapid, acquisition-driven business growth. [11 Jun 2008]
Quocirca's Straight Talking: Print issues in black and white
Comment This relates not only to the upfront purchase price but also the running costs - consumables, power, maintenance and support - and environmental impact. Contracts can be usage-based or cost-per-page, telling the customer upfront what the cost of... [22 Apr 2008]
The CIO shopping list
Comment A quarter of CIOs said they will be outsourcing this year - mainly on the infrastructure, rather than application development/maintenance side - but none said they will be offshoring. Pressure to justify IT budgets and get better value for money... [26 Mar 2008]
IT at your service
Comment Charging someone for mainframe time certainly won't fly but charging them a set fee for internet access, PC maintenance and VoIP services or at least knowing how much those services are worth to a business might. [09 Jan 2008]
What's swallowing your IT budget?
Comment According to the research whitepaper, Driving Business Value from IT, a hefty 78 per cent of the IT budgets of large businesses is swallowed up by maintenance costs. Small is beautiful when it comes to making the IT budget sing, with small and... [18 Dec 2007]
Retail CIOs aiming to ditch legacy of IT complexity
Comment Analyst Forrester also predicts a greater proportion of retail IT spend will be devoted to non-innovating maintenance and operational spend - currently an average of around 80 per cent of the budget. Retail technology touches our daily lives at... [02 Jul 2007]
A litany of disasters has made shared services easy to swallow
Comment Processes, facilities, maintenance contracts and management effort are likely to be duplicated across different departments. If IT suppliers are worried shared services might mean fewer big government contracts, they should look at the recent past. [20 Jun 2007]
Data centre in a box
Comment A slide mechanism or dolly allows racks to be pulled out into a central service aisle for maintenance with the overhead cabling still attached, providing both front and back access while the unit is still running. [18 Jun 2007]
Peter Cochrane's Blog: How we'll beat road pricing
Comment The UK has seen no significant road investment programme for more than 25 years and now has the highest traffic densities in the EU complemented by some of the poorest road maintenance standards. Written at Chicago O'Hare during an unscheduled... [12 Jun 2007]
Retail CIOs aiming to ditch legacy of IT complexity
CIO Analysis Analyst Forrester also predicts a greater proportion of retail IT spend will be devoted to non-innovating maintenance and operational spend - currently an average of around 80 per cent of the budget. Retail technology touches our daily lives at... [06 Jun 2007]
Steve Palmer
CIO Profile Palmer's previous career experience spans 20 years at a senior level in direct service management in local government, including delivering and supporting front line services such as refuse collection, street cleaning, vehicle maintenance and... [06 Jun 2007]
Fair Wi-fi: Consumers getting raw deal
Comment As for wi-fi installation and maintenance costs, they have been much exaggerated particularly by those with a vested interest in supplying hotels. Lending his support to silicon.com's 'Fair Wi-fi' campaign Adam Raphael, editor of influential hotel... [20 Feb 2007]
'My ERP supplier has been acquired - now what?'
Comment Customer retention is vital in mergers as customer maintenance fees provide approximately 50 per cent of the income to the company. If your ERP vendor is acquired, don't panic. Quocirca's Sharon Crawford explains how to decide whether to jump ship... [05 Feb 2007]
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