management experience a business analyst in comment and analysis
RSS management experience a business analyst in comment and analysis
Are your systems falling down on resiliency?
Comment Martin Atherton is principal analyst at Freeform Dynamics. The IT department is tasked with the operational management of software applications but it is the business that suffers when they fail. If more board members understood that, we might see... [12 Aug 2008]
Quocirca's Straight Talking: Secure remote access closes in
Comment A leading user-facing analyst house known for its focus on the big picture, Quocirca is made up of a team of experts in technology and its business implications. A key development is the management console through which software configurations... [25 Jul 2008]
Mars - The CIO training ground
Comment The Mars name also features heavily on the CVs of many of the CIOs on this year's silicon.com CIO50 list, including winner Robin Dargue, group CIO and technology director at the Royal Mail - though he joined not as a graduate but later in his... [11 Jun 2008]
To outsource or not to outsource?
Comment The analyst house estimates almost 40 per cent of organisations are likely to outsource part of their infrastructure in the next two years. The market, the analyst believes, is being driven by the enterprise requirement to roll out next-generation... [16 Apr 2007]
10 mobile trends: Should you care?
Comment Ovum analyst Jeremy Green told silicon.com that at present there remains a schism between the view of operators and the view of enterprises as to what MDM entails - for the former, it's about enabling users to get easier access to more data... [09 Feb 2007]
Analysis: Making web 2.0 pay
Comment RedMonk analyst Stephen O'Grady said: "The general pattern is that big companies let the other companies do the innovations for them. I see some real problems in turning mash-ups from an interesting parlour trick into a real business," Rip wrote in... [14 Mar 2006]
Leader: Learn to orchestrate all areas of your business
Leader Our coverage in the coming weeks will also include best practices and the industry analyst view on programme management as well as breaking news in this area. We also investigated a trend that has emerged in large organisations with many complex... [23 Mar 2005]
Analysis: Has the "CIO" reached the end of the line?
Comment Jon Collins, analyst at Quocirca, claims the CIO role has come as far as it can and that the debate over the IT/business divide will continue as long as the CIO exists. The diversity of a general management career equips individuals with leadership... [06 Oct 2004]
Can Microsoft deliver on CRM?
Comment We think Microsoft will become a very important player in the CRM market,” says Jim Davies, research analyst at Gartner. It will work on our Small Business Server 2003, which is a lot cheaper than pulling-in a full Microsoft infrastructure,” she... [10 Feb 2004]
The Ovum View: DRM - protecting content and revenues
Comment Ovum senior analyst Michele MacKenzie sheds some light on DRM in wireless. Contact Michele MacKenzie, senior analyst and service manager for WirelessMultimedia@Ovum, on MMK@Ovum.com. And phase 2 of OMA, which supports a more sophisticated and... [10 Jul 2003]
The Ovum View: My call centre confession...
Comment Following recent articles about call centre excellence and readers' best and worst call centre experiences, here Ovum analyst Alex Kwiatkowski reveals his dirty little secret. Yet for the uninitiated, visions of cavernous windowless buildings... [27 Jun 2003]
Offshoring - a new time and a new place for your IT?
Comment Robin Goad, managing analyst at Datamonitor, says: "The vast majority of offshoring is through an outsourcer and even the do-it-yourself efforts normally involve working with a local partner. It began with application development, in cheap overseas... [15 May 2003]
IT skills for 2002: Reasons to be optimistic
Comment Arun Taneja, analyst at the Enterprise Storage Group, said: "There is a lack of widely accepted storage-specific training. Observers have also identified a strong trend in document management packages such as Documentum and Vignette as well as ERP... [04 Jan 2002]
Online Security Problems: Too Much Hype, or Too Much Complacency?
Comment For example, many users (this analyst included) have inadvertently circumvented site security through a series of random mouse clicks in their attempt to find something. To the IT-literate, this suggests that there may not only be an insufficient... [11 Oct 2000]
Multimedia contact centres: The future of CRM?
Comment This isn't just a random analyst making things up. It is likely to use a mixture of email management, web self-service and web-based live agent help to provide a similar or better experience than customers would get on the telephone. [12 Sep 2000]
