metrics in comment and analysis
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Time to rethink performance management
Comment While many organisations have metrics in place, recent research suggests the capabilities of many organisations have slipped behind actual requirements - such is the pace of commercial change. Most businesses pride themselves on knowing how they... [04 Dec 2007]
The McCue Interview: eSure head of IT Mark Foulsham
Comment We can call on a myriad of services and experience but it's a formal supplier and client relationship with service level agreements and metrics. The internet, however, has shaken up the insurance industry where dot-com upstarts like eSure - the one... [27 Nov 2007]
Peter Cochrane's Blog: Damn metrics
Comment More reasonably, I suppose, it was the point at which I became all too aware of the very real dangers of a metrics-dominated management mind. Above that number metrics become meaningless due to their rapidly reducing significance and non-mutual... [28 Aug 2007]
Information overload
Comment Mini Peiris, VP of product management at Netsuite, says: "There's a benefit to see all of your key metrics for the business in one place. Stewart Baines finds out how to retrieve and understand essential corporate information. [30 Mar 2007]
Quocirca's Straight Talking: Budgets made simple
Comment As software solutions and/or Excel budget models have become more sophisticated, there has been a tendency to try to link all operational metrics to a financial budget in a single model. Operational targets need their own language and types of... [06 Oct 2006]
How BI can help IT win over the board
Comment IT departments that don't use business intelligence (BI) tools to analyse metrics could be missing out on a substantial advantage, say experts. We've all seen it happen - a company buys an expensive intrusion detection system or application... [05 Oct 2006]
Leader: Where's the value in IT?
Leader It's certainly no wonder that businesses are increasingly obsessed with IT metrics. Think you should be earning more money? Who doesn't. Salary is a subject close to all our hearts - and wallets - and most people would probably award themselves a... [24 May 2006]
Peter Cochrane's Blog: Metrics overload
Comment Over the past few years I have been working in companies and other organisations including those in the health and education sectors where the introduction of performance metrics has had a profoundly negative effect. [02 May 2006]
The McCue Interview: Dell CIO Randy Mott
Comment Mott says some of his most basic beliefs are "always value the bottom line" and do it "on time every time", and he has the metrics to prove it. "The chamber of unreasonable requests. So declares a printout stuck on the in-tray of one of the desks... [09 Aug 2005]
Proper programme management a boon for business
Comment The company's software enables managers to gather the information on different projects from around the organisation, providing them with an RAG (Red, Amber, Green) indicator of project performance according to those metrics. [28 Feb 2005]
Opinion: How broad is broadband?
Comment The indicator is described as "a combination of metrics for the availability of affordable broadband services and the market context". Broadband may be widely available in the UK - but how fast are these connections? [23 Feb 2005]
Quocirca's Straight Talking: IT too arrogant?
Comment Its central premise involves delivering information on how IT is functioning and linking this to metrics and performance indicators of how the business is functioning. Historically when times are good IT vendors start to believe they know how to... [15 Oct 2004]
Partnership boom: Just a symptom of depressed IT spending?
Comment In some cases this is going to be straightforward, such as cost savings or increased revenue; in other cases the metrics can be more complex. Given the extra effort involved in setting up the metrics for the deals, most suppliers would be unwilling... [22 Sep 2004]
Quocirca's Straight Talking: Linking IT and business - at last
Comment It describes this strategy as a series of business policies, processes and products, and incorporates a set of financial measures and metrics to give visibility on how closely it is achieving its goals. [06 Aug 2004]
Building the business case for collaboration
Comment For example if the marketing department has successfully rolled out a collaboration project, the relevant ROI metrics could be used to make a case for another department, such as sales. It is much easier to calculate metrics in the real-time space... [08 Jun 2004]
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