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Comment Now the internet is a primary tool for accessing services and buying goods, will the new Banking Code put consumers off the internet and dampen the growth of online trading? If the bank cannot show this, then the customer will have no liability for...
[15 Apr 2008]
Comment Across the Atlantic, non-mandatory guidelines from the US Federal Financial Institutions Examination Council (FFIEC) now also strongly recommend 2FA for web-based banking transactions. Recently, a variant of the PRG trojan was designed specifically...
[24 Dec 2007]
Comment Alarmingly, this could allow an attacker to access a user's internet banking account using their security credentials. The security in the web has always been poor but the proliferation of personal information now available online means that the...
[26 Nov 2007]
AS Profile Devine joined Betfair in 2003 on the back of a career that includes spells consulting on trading-floor systems in investment banking, with more than 20 major financial institutions. Rorie Devine is responsible for the IT infrastructure for the...
[12 Oct 2007]
Comment My bank must have more detailed information about me than any other organisation I deal with but it seems not to want to make use of it for its online banking arm. The only consolation I have gained from my encounter with online banking is, if it's...
[30 Jul 2007]
Comment This lack of accountability risks eroding customer trust in the use of online services such as e-tailing and internet banking in the UK, while the cost of identity fraud continues to rise. Reinforcing that trust will encourage more people to...
[16 Jul 2007]
Round-Up Banking and finance? The report claims demand for online business apps and investment in ecommerce ventures is also helping to drive developers' salaries through the roof. Romania's entry into the EU has led to the country's witches, from one...
[13 Jul 2007]
Comment In banking, self-service is a given. There is a trend for bringing the online and offline shopping experiences in line with each other to satisfy consumers. Francis also says the barrier between the offline and online shopping experience is being...
[02 Jul 2007]
Comment One of the brighter areas for tech spend in financial services is investment banking and Graham Yellowley, director of technology services at Mitsubishi UFJ Securities International, says the focus over the last 18 months or so has been away from...
[19 Jun 2007]
CIO Analysis One of the brighter areas for tech spend in financial services is investment banking and Graham Yellowley, director of technology services at Mitsubishi UFJ Securities International, says the focus over the last 18 months or so has been away from...
[06 Jun 2007]
CIO Profile After starting his career in merchant banking Steel joined Newham in 1989 and progressed through various IT management roles before becoming CIO responsible for ICT and information governance strategy, infrastructure and systems.
[06 Jun 2007]
CIO Profile He then moved on to consulting on trading-floor systems in investment banking, working with more than 20 major financial institutions. Rorie Devine is CTO of Betfair, one of the UK's fastest growing and most innovative online companies.
[06 Jun 2007]
Comment but conceivably also to banks who could, for example, create a virtual machine for customers with a stripped-down OS and browser that can only access the online banking site. Quocirca's Dennis Szubert explains the many uses of this paradigm...
[15 May 2007]
Comment Even if Apple loses a proportion of customers who will transfer their iTunes tracks to non-iPod devices, it appears to be banking on winning over a significant proportion of new iTunes/iPod customers who were previously discouraged from shopping...
[11 Apr 2007]
Comment My daughter will be banking online from a young age and, you know, I kind of think that's a bit sad. We might complain about the odd mistake online or badly designed page. Some of the customer service and customer satisfaction that we now take for...
[21 Mar 2007]
Comment Next year's e-Crime Congress in London will focus on identity theft and the BBC reported this week that phishing has caused a rise in the amount of money lost to online banking fraud in the first half of this year.
[08 Nov 2006]
Leader So great is consumers' fear of the net, however, that significant portions refuse to use it - especially for tasks such as banking or shopping, according to the research. This is bad news indeed for both the purveyors of those services and for e...
[09 Oct 2006]
Comment Something hasn't been quite right with the Barclays online banking site this week. As I write this column, I'll 'ping' it one more time to be sure - and the result is a 'no response from server' message, so all is not well in the wonderful world of...
[25 May 2006]
Comment Although other banks are already using similar anti-fraud techniques, the announcement shows how financial companies are now working hard to convince customers online banking is safe. One issue that you will find is user acceptance - if people lose...
[28 Mar 2006]
Leader Barclays Bank has announced it's doing similar fraud checks for online transactions. Banks are finally starting to get the point - they are trying to solve the problem of online fraud. It's embarrassing and inconvenient when you're trying to pay...
[27 Mar 2006]
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