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Mobile World Congress 2008 Diary - Monday

Comment This was an event being held by the mobile operator body the GSM Association (GSMA), who may not be the Mighty Finn but they had promised to rustle up Viviane Reding - European Union commissioner for information society and media and witchfinder...

Tags: mobile world congress, google, ericsson, event

[12 Feb 2008]

The McCue Interview: Dave Lynch, CIO, Go Ahead Group

Comment Lynch is also on mobile operator Orange's UK customer advisory council helping steer technical development and he also acts as an advisor to the aviation industry through his board position with a key software company in that market.

Tags: go ahead group, dave lynch, cios, wi fi

[30 Jan 2008]

Minority Report: Buy the iPhone philosophy...

Comment O2's Key said the operator has been developing its Edge network and now covers 30 per cent of the UK. The operator has won the exclusive contract to sell the iPhone. That would be a staggering sum and indicative of how much the mobile operator sees...

Tags: apple, ipod touch, iphone

[05 Oct 2007]

At sea over convergence?

Comment The important issue is they have network assets that they want used profitably and a customer base they don't want to lose or churn to another operator. Recent Quocirca research shows that roaming call costs are the most important issue for...

Tags: mobile, convergence, fmc

[21 Sep 2007]

Leader: Where was Northern Rock's technology?

Leader Every seasoned website operator knows this. The crisis at Northern Rock looks like an example of bad planning on many levels. But the bank's use, or possible neglect, of technology could be at the root of many of its problems.

Tags: northern rock, banks, online banking

[19 Sep 2007]

Darrell Stein

CIO Profile In 2001 Stein joined mobile operator Vodafone where he was UK IT director before coming full circle back to take the top IT job at M&S. A rising young star in his field, the 39-year-old Darrell Stein landed the role of IT director at the famous UK...

[06 Jun 2007]

Dave Lynch

CIO Profile Through his work with the mobile operator Orange's UK customer advisory council Lynch steers technical development around the customer experience. Dave Lynch is responsible for the technology function at Newcastle-based bus, rail, car parking and...

[06 Jun 2007]

Will's Web Watch: Computer says 'no'

Comment Yet the computer says 'no' effect, when customer service falls in the gap between an over-reliance on computers and the operator's failure to intervene, still exists. Will Sturgeon explains why companies must realise switching on their website...

Tags: web watch

[10 May 2007]

Upwardly Mobile: Why mobile DRM must die

Comment Buying content from a DRM-free aggregator rather than a pro-DRM mobile operator might seem like a bit of a no-brainer. Speaking to Vodafone recently about the plans to launch mobile advertising, the operator said it had experimented with giving...

Tags: iphone, emi, apple, drm

[01 May 2007]

Upwardly Mobile: What we can learn from the death of T-One

Comment That of course would mean a real battle between the mobile operators and the converged players - what mobile operator in its right mind would bid goodbye to megabyte upon megabyte of fat data traffic shunted over wi-fi?

Tags: fmc, upwardly mobile, bt fusion, deutsche telekom

[27 Mar 2007]

Leader: €12 for roaming data? Could try harder

Leader This is a price/volume game - the lower the data costs get, the more 'mobile broadband' will be used - putting operator and enterprise user in a win-win situation. At this year's CeBIT trade show in Hanover, Vodafone announced it will offer a flat...

Tags: mobile roaming, data roaming rates, roaming, europe

[15 Mar 2007]

Upwardly Mobile: How the iPhone changed the world

Comment When Apple unveiled the iPhone, it set the whole mobile industry talking - not just about the device but about the unusual agreement between Apple and mobile operator Cingular. It seems the iPhone operator Cingular rolled over and kept on rolling.

Tags: iphone, upwardly mobile, at&t, apple

[12 Mar 2007]

India diary, day 9: An auto-rickshaw ride and a catwalk show

Comment Then I'm back to the hotel to check email and, as the man on the ground, even write up a story on the big news of the day - Vodafone's bid for local mobile operator Hutchison Essar. Monday 12 February - Pune

Tags: india

[12 Mar 2007]

Upwardly Mobile: Mobile advertising at work?

Comment No cash-strapped youths for their ad men - the operator is targeting insurance agents and pharmacists. Sometimes you see a new invention and you think 'great idea'. Take the Valentine's Krispy Kreme donut - so bad, it's good.

Tags: mobile advertising, sugar mama, upwardly mobile, advertising

[27 Feb 2007]

3GSM Diary, day 4: Mobile's future killer apps?

Comment Japan is the cradle of mobile advancement and Japanese operator NTT DoCoMo is often at the forefront of some of the most far-sighted - and far out - developments. Dropping by their stand today, I took a look at some new functionality the operator...

Tags: 3gsm

[15 Feb 2007]

Leader: Roaming rates - more work needed

Leader It is fitting that in this week of the annual 3GSM World Congress a major mobile network operator has chosen to announce lower data-roaming rates. An operator that cracks that equation - decent service with a reasonable cap and reasonable prices...

Tags: data roaming rates, business travel, mobile roaming, t-mobile

[14 Feb 2007]

3GSM Diary, day 1: The biggest event in mobile...

Comment Vodafone has also just officially announced its play for Indian operator Essar, and the world's biggest operators are thought to be clubbing together to create a mobile search engine: an announcement likely to be as significant as their decision...

[12 Feb 2007]

Minority Report: The 10 worst things about Apple

Comment And when it does there will be just one operator to choose from. Despite the desirable, good-looking products, Apple often manages to put more than a few noses out of joint. Today Seb Janacek looks at the most common complaints about the Mac maker.

Tags: apple imac, fairplay, apple itunes music store steve jobs ipod digital music, drm

[05 Feb 2007]

Leader: Will the iPhone shake-up the mobile world?

Leader It's indisputable that the iPhone will come to Blighty, via an exclusive deal that comes with its own operator-disgruntling concessions. When Apple launched the iPhone in the US it didn't share the love - it signed an exclusive deal with Cingular...

Tags: iphone, apple, verizon wireless, cingular

[29 Jan 2007]

Upwardly Mobile: Where's the smart money for smart phones?

Comment Cue chink of champagne glasses at the operator. Here's what they'll have to do to start raking in the dough. Happy New Year! Maybe you got a new mobile for Christmas? Chances are it may well have been a smart phone.

Tags: rim, motorola q, iphone, treo

[10 Jan 2007]

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