outsourcing in comment and analysis
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Outsourcing: UK carbon control plan needs a rethink
Comment Encouraging businesses to go green is good but the government must better incorporate outsourcing in its carbon control scheme, says the NOA's Mark Kobayashi-Hillary Much is being said about the UK government's upcoming... [01 Dec 2009]
Your top HR tech priorities for next year revealed
Comment Alternatively, tech suppliers can often provide these systems more cheaply than building them in-house as they already run similar products for many different businesses, so outsourcing some of this development may be an... [30 Nov 2009]
Bangalore blooming into innovation hothouse
Comment Years ago, when the world pictured Bangalore they imagined an outsourcing hub full of call centre agents and paid-by-the-hour software workers. No longer just the domain of call centres, Bangalore has matured into the... [27 Nov 2009]
Digital Dilemmas: Should your business be on Twitter?
Comment The lesson is: if you'd rather have as few conversations with your customers as possible - ideally outsourcing customer service to some far flung corner of the globe where you can't really hear them bleat - then Twitter... [16 Nov 2009]
Future-proof your outsourcing: Stay flexible
Comment Your outsourcing deals must be able to ramp up or down depending on your business needs at the time. While an outsourcer can certainly buffer these fluctuations on behalf of the client organisation, it's important to... [12 Nov 2009]
No more tax breaks for offshoring?
Comment However the basic place of supply rule applies to certain cases of outsourcing back-office administrative services such as call centre operations. In the longer term, you will need to consider how this will impact on... [11 Nov 2009]
Why are Indian outsourcing companies such bashful suitors?
Comment They have accumulated piles of cash so you would think top Indian outsourcing firms such as Infosys Technologies and Wipro Ltd would go hunting for sizeable acquisitions in the current market. But when it comes to... [06 Nov 2009]
Going green: A guide for CIOs
Comment Second, IT can make internal changes that cut its energy consumption levels alone by outsourcing datacentres or powering down all printers and PCs every evening. In good times and bad, green IT deserves a spot on the CIO... [21 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment As always, you get what you pay for in IT outsourcing. There are two key dimensions to reliability that you can influence throughout the lifecycle of any IT outsourcing arrangement: consistency and... [19 Oct 2009]
Downturn means fewer outsourcing workers saying 'I do'
Comment Economic hard times are causing Indian outsourcing workers to put off tying the knot, says Saritha Rai. What's Bangalore's hottest outsourcing trend? It's got nothing to with high-value services or cost... [07 Oct 2009]
Vineet Nayar
AS Profile This year the Black Book Survey of Outsourcing - based on feedback from outsourcing clients globally - placed HCL at the top of the list of global outsourcing companies. After joining... [30 Sep 2009]
Nandan Nilekani
AS Profile Most people would be satisfied with being a co-founder of the Indian outsourcing giant Infosys and a foundation member of the World Economic Forum. But this year Nilekani will embark on what is arguably his toughest... [30 Sep 2009]
George Osborne
AS Profile IT and business process outsourcing could also be in line for a boost under the Conservatives, with Osborne pledging to see if outsourcing successes at local authorities could be replicated in Whitehall. [29 Sep 2009]
Chris Hyman
AS Profile The company is also landing more IT and business process outsourcing contracts, which now bring in hundreds of millions for the company each year. There is little sign of the economic downturn impacting on the fortunes... [29 Sep 2009]
Four steps to smarter outsourcing
Comment Whether you're new to outsourcing or an old pro, William Benn offers advice to make your deals the best they can be. The ISO 27000 family has evolved over many years of development and provides a deep and broad set of... [02 Sep 2009]
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