outsourcing in comment and analysis
Future-proof your outsourcing: Stay flexible
Comment Your outsourcing deals must be able to ramp up or down depending on your business needs at the time. While an outsourcer can certainly buffer these fluctuations on behalf of the client organisation, it's important to... [12 Nov 2009]
Offshoring stymied by new VAT rules?
Comment However the basic place of supply rule applies to certain cases of outsourcing back-office administrative services such as call centre operations. In the longer term, you will need to consider how this will impact on... [11 Nov 2009]
Why are Indian outsourcing companies such bashful suitors?
Comment They have accumulated piles of cash so you would think top Indian outsourcing firms such as Infosys Technologies and Wipro Ltd would go hunting for sizeable acquisitions in the current market. But when it comes to... [06 Nov 2009]
Going green: A guide for CIOs
Comment Second, IT can make internal changes that cut its energy consumption levels alone by outsourcing datacentres or powering down all printers and PCs every evening. In good times and bad, green IT deserves a spot on the CIO... [21 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment As always, you get what you pay for in IT outsourcing. There are two key dimensions to reliability that you can influence throughout the lifecycle of any IT outsourcing arrangement: consistency and... [19 Oct 2009]
Downturn means fewer outsourcing workers saying 'I do'
Comment Economic hard times are causing Indian outsourcing workers to put off tying the knot, says Saritha Rai. What's Bangalore's hottest outsourcing trend? It's got nothing to with high-value services or cost... [07 Oct 2009]
Vineet Nayar
AS Profile This year the Black Book Survey of Outsourcing - based on feedback from outsourcing clients globally - placed HCL at the top of the list of global outsourcing companies. After joining... [30 Sep 2009]
Nandan Nilekani
AS Profile Most people would be satisfied with being a co-founder of the Indian outsourcing giant Infosys and a foundation member of the World Economic Forum. But this year Nilekani will embark on what is arguably his toughest... [30 Sep 2009]
George Osborne
AS Profile IT and business process outsourcing could also be in line for a boost under the Conservatives, with Osborne pledging to see if outsourcing successes at local authorities could be replicated in Whitehall. [29 Sep 2009]
Chris Hyman
AS Profile The company is also landing more IT and business process outsourcing contracts, which now bring in hundreds of millions for the company each year. There is little sign of the economic downturn impacting on the fortunes... [29 Sep 2009]
Four steps to smarter outsourcing
Comment Whether you're new to outsourcing or an old pro, William Benn offers advice to make your deals the best they can be. The ISO 27000 family has evolved over many years of development and provides a deep and broad set of... [02 Sep 2009]
India outsourcing workers stressed to the limit
Comment The outsourcing industry has brought jobs and prosperity to India - but, asks Saritha Rai, at what cost to workers' well being? Outsourcing worker Ash looks back and rues that he entered the job market... [25 Aug 2009]
Virtualisation: Get the contract right
Comment In addition, as with any outsourcing agreement, but particularly in the virtualised model, the provision of services by a (remote) third party requires active management to avoid problems arising. Virtualisation promises... [12 Aug 2009]
India's social ills soothed by outsourcing leaders?
Comment A handful of India's technology entrepreneurs have put the country on the world map as a global outsourcing hub and a technology force to be reckoned with. Nandan Nilekani, co-founder and until recently co-chairman of... [27 Jul 2009]
On a new Voyager, tackling fraud and the intellectual challenge
Comment As part of this effort, Nationwide signed a business process outsourcing deal with Unisys earlier this year. Nationwide IT director Peter Stafford talks to silicon.com about business transformation, the importance of the... [06 Jul 2009]
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