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Will consumers always want free banking?

Comment In addition, most banks even make a small interest payment on current accounts. In other words, for customers who use the bank purely for payment transactions, settle credit card payments in a timely fashion, and do not overdraw their accounts...

Tags: oft, free banking

[12 May 2008]

SAS UK boss talks SaaS, innovation and his first 90 days in the job...

Comment There is frankly more money to reinvest in the business as we're less worried about the dividend payment. Ian Manocha took over as managing director of SAS in the UK three months ago and has been busy putting his stamp on the company.

Tags: saas, consolidation, uk, sas

[02 Apr 2008]

Peter Cochrane's Blog: The one-box generation

Comment Payment is ensured by a tracking system linked to the TV sales process and by detector vans that patrol areas where houses fail to register. Written on JetBlue 0038 flying from JFK to Rochester NY, and dispatched via a free hotel wi-fi service.

Tags: television, revenue, radio, broadcast

[26 Mar 2008]

Geography lessons for online retailers

Comment For instance, online retailers and payment processors use geolocation to detect possible credit card fraud by comparing the user's location with the billing address on the account or the shipping address provided, or identifying known IP addresses...

Tags: geolocation, sales, customer loyalty, online retail

[09 Jan 2008]

Locking down financial security

Comment While overall card fraud is falling, instances of online fraud are rocketing, according to UK payment association Apacs. One might reasonably expect the finance services sector to be well in credit when it comes to electronic security.

Tags: security, phishing, authentication, banking

[24 Dec 2007]

European payment issues will top 2008 agenda

Comment Complex and far-reaching compliance regulations around the world are putting payment operations under intense scrutiny. For example, it will force consolidation in payment infrastructures and this is changing the traditional business model.

Tags: sepa, banking, payments, financial services

[20 Dec 2007]

Meg Whitman

AS Profile Whitman also heads up PayPal - which eBay acquired in 2002 - and the Agenda Setters panel singled her out as a being major factor in making the online payment company such a success. One panellist commented that with Whitman at the helm, PayPal has...

[12 Oct 2007]

The Round-Up: 05.10.07

Round-Up There were grand plans to integrate eBay's PayPal payment system with Skype's VoIP network. eBay has admitted it may have over-valued Skype just a teeny bit after it bought the company two years ago. The auction website raised a few eyebrows when...

Tags: weekly round-up, round-up

[05 Oct 2007]

Dear silicon.com... DNA database, lie detector tech, sat-nav blunders...

Comment The same amount of benefit fraud would probably have been picked up by investigating claims at random --- and could have saved more because they wouldn't have parted with a substantial payment for unproven technology.

Tags: sat-nav, lie detector, dna

[07 Sep 2007]

Online banking needs serious help

Comment Recently, as a result of a suspected account hijack, I was forced to try to make a credit card payment through my bank's (one of the big three) website, rather than over the phone. Although many customers choose banks based on good service, most...

Tags: customer service, credit card, crm, online banking

[30 Jul 2007]

IT and compliance: A risk management 'odd couple'

IT and compliance: A risk management 'odd couple'

Comment For example, the industry-enforced PCI-DSS standard for credit card payment handlers specifies conditions such as the application and configuration of personal firewalls. Danny Bradbury explains the dilemma.

Tags: paypal, risk management, risk

[02 Jul 2007]

Editor's Blog: Tech improves... but we don't?

Comment The council even cites research showing a large majority of drivers who say they would like this form of payment. So often we think a change will take place because a technology has finally come of age to allow it to happen.

Tags: airline websites, westminster, mobile payments, m-commerce

[28 Jun 2007]

Financial services CIOs reveal investment priorities

Comment His team is replacing some of the bank's existing systems with what are known in the industry as 'straight through processing' (STP) systems that enable the entire process for capital markets and payment transactions to be automated electronically.

Tags: esure, mark foulsham, graham yellowley, financial services

[19 Jun 2007]

Financial services CIOs reveal investment priorities

CIO Analysis His team is replacing some of the bank's existing systems with what are known in the industry as 'straight through processing' (STP) systems that enable the entire process for capital markets and payment transactions to be automated electronically.

Tags: financial services, gartner, graham yellowley, mark foulsham

[06 Jun 2007]

Stephen Brannan

CIO Profile As director of group technology at RBS, Stephen Brannan leads a team of around 6,000 IT professionals managing one of the largest telecoms networks in Europe, one of the largest payment systems in the UK and more than 100,000 desktops.

[06 Jun 2007]

Leader: Why cash will be weighing us down for years

Leader And sure, in the last decade alternatives to cash have made big leaps forward - with the broad adoption of credit and debit cards and other payment methods such as PayPal coming along too. The cashless society is a bit like the paperless office.

Tags: credit card, cyber criminals, cash, cash machine

[12 Mar 2007]

Editor's blog: Rambling questions, tricky answers

Comment The payment department couldn't tell me what the outstanding balance was, while the benefits and tax department, which knew the balance, couldn't take payment. I'm writing this during a break in the proceedings at the Gartner CRM summit.

Tags: gartner, crm

[07 Mar 2007]

Will's Web Watch: To eBay or to FreeBay?

Comment There's no part of me which could list a bulky item of furniture, say, in expectation of selling it for just £5 and then having to arrange for it to be collected and go through the awkwardness of accepting the meagre payment when in truth the...

Tags: freecycle, freebay, ebay

[02 Jan 2007]

The Weekly Round-Up: 24.11.06

Round-Up So far the Met has declined to state whether the data on the laptops was encrypted and as a precaution the force has consulted payment industry association Apacs - as well credit rating agencies and Cifas, the UK's fraud prevention service - just...

Tags: weekly round-up, round-up

[24 Nov 2006]

Editor's Blog: Don't knock e-government until you've tried it

Comment But it's not in front of your house.and calling to complain about what I considered unfair charges after failing to pay a council tax payment on time. My point was that as someone who usually pays on time, if this were a bank with a credit card...

Tags: local authorities, e-government, crm

[17 Nov 2006]

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