performance management in comment and analysis
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Catherine Doran
CIO Profile As a member of the executive management team at Network Rail, Catherine Doran is responsible for a huge, complex IT operation in a high profile and visible organisation. She embarked on a career in technology after initially studying maths and... [11 Jun 2008]
Richard Williams
CIO Profile As CIO for pharmaceuticals giant AstraZeneca, Richard Williams is leading a company-wide IT transformation which has already seen boosted business performance through the use of shared services along with improved customer connectivity and IT... [11 Jun 2008]
Kevin Berry
CIO Profile He looks after everything from strategic business analysis to systems implementation, and also the operational support, maintenance and performance of all systems. In addition to his role as systems director, Kevin is a member of the Waitrose... [11 Jun 2008]
Vodafone chief's departure is a sign of the times
Comment Reporting the company's latest financials in emerging markets this week, Sarin led with Vodafone Essar's "very strong" performance - saying revenue increased by more than 50 per cent during the year as it added customers at an average of 1.5... [29 May 2008]
What governance can really mean to business
Comment Business intelligence (BI) fulfilled corporate performance management requirements for some. Scratch below the surface, and a governance-led approach to information immediately butts up against its symbiotic twin - information management. [28 Mar 2008]
Outsourcing - life after the contract
Comment Change management Only by doing this will it be possible to drive performance by the supplier in line with those objectives or, if things go wrong, make a clean break and terminate the contract without undue expense. [12 Mar 2008]
Systems management hits impasse
Comment Systems management is at a dead end. Most organisations can track the health and performance of components at granular levels. What this means is that those responsible for systems management strategy need to step back and ask themselves several... [13 Feb 2008]
The Naked CIO: Recruitment nightmares
Comment This in turn puts pressure on IT management to control costs in the face of poor performance by untalented and marginal recruits. The bigger problems run deep and are crippling the IT industry. Exclusive: [11 Feb 2008]
Banking can execute change in real-time
Comment The financial sector is 10 years behind the times in its approach to management - partly because banking systems are supposed to be too complicated to provide real-time information. Real-time management offers huge advantages for banks operating... [02 Jan 2008]
How closely are you monitoring?
Comment Systems management tools will often include the necessary monitoring functions to let IT managers view many different facets of a computing infrastructure, from the lower levels of the computing stack, where IP traffic is routed around, all the... [10 Dec 2007]
Time to rethink performance management
Comment An area of focus for many organisations is corporate or business performance management - the ability to make decisions based on sound insights into performance. Research among senior business managers in the investment and insurance community in... [04 Dec 2007]
Getting more out of the net
Comment So businesses are increasingly turning to co-location providers that will house such applications in highly resilient, purpose-built data centres and in many cases provide IT management services either directly or through third-party specialists. [02 Nov 2007]
Avoiding the next Northern Rock
Comment This is where banking business operations can learn major lessons from the mystical arts of good project and risk management practice. A zero-trust management approach at Northern Rock could have helped avoid the crisis in confidence that has so... [15 Oct 2007]
Far from quiet on the virtual front
Comment Vizioncore provides tools to simplify the management of virtual environments, covering dynamic back-up, performance monitoring, migration and disaster recovery. As for the other summer announcements, the XenSource Version 4.0 release brings it into... [05 Sep 2007]
The CIO revolution in public sector IT: The next phase
Comment In many ways the ball has now moved into the court of the politicians and management boards - as CIOs look for support across the business in order to realise the full benefits of IT investment. The fact that it lays out specific actions in areas... [31 Aug 2007]
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